Reebok International
1895 JW Foster Blvd.
Canton, MA 02021
Phone: 781-401-5000
Dear Sir/Madam
I have purchased one Easy Tone Slipper Model No. PGSC No. J05965
from Crazy Rider C-11 Connaught Place New Delhi - 110001 vide
Bill No. 1241 dated 20.10.09. The scanned copy of the bill and receipt is
attached.
The Slipper ppir fabric come out on its own from left foot sleeper and i have
lodged the complaint vide Customer Claim Form no. 9743 dated 10.7.10.
and have been told to contact after 15days.
When we have contacted them today on 29.7.10 they said this is not a
manufacturing defect and returned the Slipper even in worse condition.
The copy of report with their remarks is also attached.
Photo of Slipper along with PPIR Chip is also attached.
I am also enclosing the photo of the Slipper along with the PPIR fabric
which came out from the left foot sleeper.
I am really surprised that if even a sleeper worth Rs 3299.00 can not last for
even eight to nine months what will be the quality of the sleeper.
I am regularlly using Reebok product and had never any complaint.
It is really to my surprise that the company of your repute not vied the
compalint seriously.
I hope you will take suitable action at your end will take suitable action and
will inform in due course of time about the action taken against our complaint.
I hope you will view it seriously and will replace my Slipper with new pair of
Slipper. It really does not matter that the cost but the behavior of the staff
at the above
said store was very rude.
I hope your immediate action to get the new pair of Slipper will encourage us to
buy
Reebok products again & again and will not allow us to loose faith in your
products.
Regards