I cannot believe a company like Reebok is sinking to such disgusting levels to try to resurrect their brand. It is clear that they are trying to reach a younger audience, but the commercials (both the shaping shoe for women with the body close-ups, and the new ball shoe for men) are so extremely offensive that I will never even consider buying Reebok again. My parents wore Reebok, and my brothers and I grew up wearing Reebok, as did my husband. It is sad that such a formerly great brand feels the need to go this route. They have cheapened their reputation and have left me feeling like they are more trailer trash than trendy and high quality.

Bought a pair of reebok shoes. Used them for hardly 60 hrs. The sole ripped off at the front side for one of the shoes. I got it repaired at a cobbler who put some adhesive. Again after few hours of use sole of both shoes got ripped off and again they were given to cobbler for repair.

Once again the shoes sole came off after few hours of use. This time I approached the show room and they agreed that shoes are not used much and may be a defective as not only souls but the upper leather foot holding portion is also getting ripped off. They said that they are helpless as it was not bought from them

The franchisee does not maintain a complaint register . However, they gave a scrap of paper for registering complaint where in I requested for a replacement of the defective piece. I am not sure whether it was forwarded to the company

In the website of reebok I did not find any means of getting in touch with them and hence putting on complaint board. I hope the company would respond favorably and with customer orientation

V. Manikya Rao, Nizampet Road, Kukatpally, Hyderabad

[email protected],

My son bought basket ball and got cracked and bursted in span of three months. Given for replacement and was kept at show room for one month and when personally visited the response was very shocking. The show room manager started misbehaving and shouting and insulted me in front of other customers and his show room assistants.

we frm khammam dist(ap), we came to know by paper add rebook company had announced that they r selling goods at chaeper cost (2999)-the goods are-reebok-(speticals, watch, shoees, t-shirt, sipper, wallet, socks), we had booked the order by seing on paper, our booking no is- 880132049, but we got only some of them, we dind't get speticals, socks, my phone no is 9491543407, please take necessary action and send the items that we didn't get.

Hi,
I bought a pair of Reebok shoes at Rainbow Impex, Reebok City Centre, Shop -D013, D/C block, Sector-1, Salt lake, Kolkata-64 on Jan 01 '10. After using it for about a couple of months, I noticed that the outer sole is peeling off and I returned the shoes to the retail store on Apr 17 '10 for getting it serviced.I was promised that I will get my shoes back in a month.I retaliated but then agreed on waiting for a month. Its been about two months now.Nobody ever bothered to call me up and when I called them up, they said it might take few more days.That means "you buy shoes from Reebok and stay without them for months". Being a sportsperson, I buy Reebok shoes pretty often but with this kind of service, I dont think I would be able to do the same.I think Reebok needs to think about the service they provide to their valuable customers or else they will lose them.

Thanks