January 3rd- I PM'd him on his website with a specific order and wanted to know if he could order it for me. No response January 5th- I created a post on his website asking if he got the PM. No response. January 7th- I followed up my original post with: "Wow- no response via the post of a private message. I will take the hint." That got his attention... January 7th- He responded with: "Since you are so sensitive about my lack of a response in a timely manner to suit you and have decided to put it out there for everyone to view, here goes. If you have not noticed, I am a pretty busy guy. I have 25 maintenance accounts, nearly 500 customers, a new store to build, 8000 gallons of reefs to maintain, a wife, a son, a grandson, two homes and taxes to pay. I mean really, your gonna bust me up over a response on some bulbs. I see that you sent me a PM on the 3rd. Well, today is the 6th. I must apologize for not having answered your PM before the other 80 e-mails and PM's I received prior to yours. What was I thinking? I also must point out that I like to review requests on bulb configurations and check prices before I respond. I guess a few days is just too long for anyone to wait for my advise and price quote. I do not have the time for such juvenile behavior. Your impatience and lack of judgment has now placed you in a special class. If you wish to publicly retract your post and grow up, I will be glad to assist you. If not, please take a hint and don't waste my time." January 8th- Please visit his website to see my response to his shitty attitude. http://reefchief.us/forum/2010/01/05/bulb-order Jeff- you should have responded with an apology for your attitude. I still would not have shopped there, but you would have avoided this being made even more public.