Dear sir,
Iwish you to refund my money in full £39-90 pence. The product I purchased of you messed my computer up and cost me a further £70 to get it repaired.

I have purchased a lot of software online in the past 10 years. I use the Internet 24/7, for work and play, so when I purchase a software program, I will usually research the programs that are available, and look for the best deal for the money, service, and results they offer before I purchase it. Of the thousands of dollars I have spent in software, I can honestly say that in most of the purchases, I was satisfied with the product, and the service. I purchased Reg Cure from ParetoLogic less then a year ago, and I feel as though I got ripped off! Because I use so many programs, I will re-install my OS on my boot hard drive often. Each time I did that I would have to email them to reactive a new reg key number to use the product. Several times I would have to email them 3 or 4 times before I would get a response from them. The last time I had to threaten that I would complain to someone about their service if they didn't give me a new register key. So most of the year I wasn't even able to use the software. Then the last time I reinstalled the software I was able to activate it without having to contact them, only to find out that in a few months I would no longer be able to use the service unless I purchase another year subscription. I am able to use most of the software I buy from years ago. It might not be an updated program but a purchase should be a purchase. I saw nothing that indicated that I was purchasing a year subscription. If I would have known that I wouldn't be able to use again once the year was up, I wouldn't have bought it. I Guess they figure that so they forget to mention it. That is just wrong! I don't know if the cleaner works or not. Every time I ran the program I would get the same reg errors to clean ups. A few of my photo software programs wouldn't work afterward so I would have to re-install them again. Because of that I would only use the program when my computer was really desperate. There is no way that I would buy another program from them when my year is up. It wasn't worth this years. I have purchased other maintenance programs again for their latest versions, if I like the software. I have bought System mechanics four or five times in the last 8 years. But I didn't have to, the older version would have still worked.

Sorry Reg Cure, but I give your program and customer service a big fat thumbs down!

I bought the product online from the company for 39.95. Once I obtained the authorization from the company to have the product. The company, Pareto logic allowed me to download a portion of the product, This part of the product allowed me to scan the computer only and advised me of any potential problems. The product then asked for the license number that the company had sent to me. I entered the number that I had paid for and discovered that the license number had expired in 2003. I tried to contact the company, but no phone number could be obtained for the company. I could not enter the company website for information because you needed a login ID to ask questions. Therefore I was out $39.95, because I did not have the product and my computer was still running slow.

I bought Reg Cure and I did not get the password I need. Could you please e-mail me with the password or anything that I need to get It started. Thank-You Brian Goodman

Stopped working properly 21.2.2008