I registered and paid $9.95 for regcure. But the program does not cure and clean problem items found and asking for registration.

I too purchased RegCure on the basis of its scan of my computer. I have had another registry 'cleaner' called RegSmart. It seemed to work o.k. but when the scan made by RegCure showed over 600 'errors' I was floored! I had just scanned with RegSmart the day before and it indicated my registry was 'clean.' Being impressed, I bought the program.

Much to my regret, this program has caused many problems with my computer. Missing files, folders, trying to access the internet (why?) trying to access some security files (Per ZoneAlarm) and, now, I have a new Home page with missing toolbar data and download data (Mozilla Firefox). I stopped using it to scan my registry for fear I will have more problems!

I just sent them a e-mail requesting a refund and I will also inform my credit card company of this complaint in the event I get the run around! Something is out of whack here, and I mean to end it before more damage is done to my files.

I'm just glad I came here before buying RegCure. I've got a nasty little problem with my MS Outlook that I thought RegCure might be able to do something about. Luckily, I also know what the words "caveat emptor" and "internet scam" mean. After reading all these complaints about RegCure, I'm running the other way. Thanks to everybody involved in running this website. You saved me forty bucks and who knows how much grief, irritation, and pain. I would have installed RegCure on my office computer, which has many of the company's most important files. Holy cr*p!

I was received error code 0x0000008e and after doing an online search I came across RegCure which is a supposed 5 star program that promises to fix the problem. So, I downloaded it and spent the money to have it fix the errors I was having, or so I thought. Not five minutes later my computer presents another BSOD and the problem is still not fix. This program is a scam. Don't buy it!!!

Here is the address for refunds but good luck!!!! I did not have any. Registered my RegCure on Sept27,2007 and used it on new PC with 32 bit Windows vista Home Prem. After weeks of crashing problems I finally contacted McAfee my security software who analyzed my system on their connection and told me to remove RegCure. I did and there ended my crashes. I contacted RegCure and was very civil. I just wanted a refund. Here was their reply.

"Hello Denmark,

Thank you for your reply.

We understand that you have requested a refund for the purchase price of our product. Our records indicate that more than 60 days have elapsed since you purchased this product. As you may recall from the original sales agreement, we are only able to offer a refund within 60 days after the purchase of our products.

We regret that you are having difficulties with our product and we welcome the opportunity to support you in your efforts to secure your computer. Should you choose to continue to utilize our product, we would be very happy to provide you with comprehensive technical support.

We appreciate your business and we are confident that should you choose to continue to utilize our product and take advantage of our technical support, you will reap the benefits.

Please let us know if you need further assistance.

Best regards,

May

ParetoLogic Support Team

Ticket Details
===================
Ticket ID: XBS-345718
Department: Refund Requests
Status: Reply Sent

ParetoLogic Inc.
1827 Fort St.
Victoria, BC, V8R 1J6
Canada