Regency Beauty Institute
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1 stars | | (19) |
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Category: Lifestyle
Contact Information Madison, Wisconsin, United States
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Regency Beauty Institute Reviews
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distressedstudent89
May 14, 2011
Terrible School
I am a current student designer at this campus. I work hard, have a 99% grade average, and good attendance. This school does everything possible to knock me down and discourage me. Between an extremely careless campus manager and inconsistent and un-qualified "educators", I come home every day feeling like my dream of being a cosmetologist isn't worth the hassle. Our school is overcrowded, riddled with fights, and money hungry. Today, a student was jumped in the parking lot by other students' friends. The campus manager didn't even call the police. Sickening behavior by students is allowed to run rampant, while minor infractions result in dedicated students being sent home. This is not a word I throw around, but Regency in Madison is ghetto. When I came in for my tour, my campus manager made me feel all warm and fuzzy. Now she makes me want to vomit. I am 1, 000 hours in and have 800 more to go in that hell hole. May God have mercy on my soul.
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NoRegency
April 28, 2011
Cheats and Liars
I have never been so mis treated and mis understood on financial aid and or my grade and attendance. This school has tried to screw everyone over on the week of their graduation saying you owe this much more money. They also do not care about your physical cosmetology education what so ever so I would love to know what my $18, 000 went towards. They are busy following you around the school and playing cops and robbers with you.
My wallet was stolen from this school as well as keys. And nothing was ever done about it. I felt so betrayed looking at the person and still to this day am about who took my wallet and spent my money. And the school still doesn't care about it. My expensive shears were taken, my clips, my capes, etc. The school has no replacement.
I could go on and on about Regency. I wouldn't recommend this place to anyone in a million years. A waste of money.
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aurorad
April 28, 2011
Please read this warning
First let me say that they have not terminated me, I am not even on probation. I am considering withdrawing at this time to attend a different school. This school is set up to make you fail, I have seen many good students be termed over being absent; while constant behavior problem students are allowed to stay. They don't care about that, all they care about is if your attendance is 80% or better. Most recently a student that I know was terminated with an academic score of 97% and a 79.9% attendance. Another overcame being terminated only to get the boot again a week after being back because she forgot to clock in and there is no way to 'fix' the computer system if this happens to you. Speaking of that computer clock in system, it never comes out right, it takes time from you if you don't do it exactly right. No one will help you set it right either, we are told that they cannot alter that at all, yet I have seen them do it for other students...
The school does have good educators for the most part, I have genuinely enjoyed most of them and I have learned a lot. I am at a point where the education is not worth the daily B.S. They have gotten better kits and better books since I have been going there, but we don't get those, we don't even have the option to purchase them at a discount.
Take your 20, 000 and go somewhere else, a smaller more people orientated school. It isn't the big name of a school that makes you good it is you. The name means nothing.
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Justtryingtodowhatiwastoldihadtodo...
April 9, 2011
Breaking the state law
I was fine with this school until recently. I am at the Greenwood, IN campus, and there has nothing but lies going on there. My progress was great and so was my attendance, but one day they have this lady from corporate come in and tell us that how Regency has been putting in your progress is wrong, and that they were breaking state law by not having us complete all of the live model requirements. That suddenly we had to have all of our live model requirements and that even if you only had a month or two left that was not their problem or fault. We were in a uproar. Sure, there is drama there, and teachers that don't have licenses (there's also great teachers, who can only do some much with that place, it's not their fault) and the way they find ways to charge you can be ridiculous, but I kept to myself and did what I was supposed to, I actually even kinda liked it. After them breaking the law though and having no disregard for how I will scramble to find 30 people who want perms and relaxers, 100+ haircuts on live people, 100+ hairstyles, etc. on live people when we are overstaffed with students and we only get 1 perm or relaxer on average on the floor at my campus before we graduate. It's early impossible now for me to graduate because they broke the law, state law, and they will take no blame for it. State Law came in one day though and went through all of our files, and all of the students who graduated files (they keep them for up to 6 years) and then had every one of us students fill out on paper every complaint we had with that school, I can't wait to see what they do, hopefully they do do something. I pray they are reprimanded because now I will have to be there longer to get where I need to be for a huge mistake they made, and I am sure they will try charging me for it too, because that is all they care about, is your money.
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Jazzae
March 22, 2011
Never ever
I attend Regency right now I started July 19, 2009 and I hate the school.They have the worst teachers ever..They are rude and very unprofessional.Im losing our on my hours right now because a Teacher (Tracy) and I got into a very heated debated.She talked to me very nasty and rude and she always does, and all the campus manager (Lisa) would do is tell me to lose my attitude and apologize to (Tracy) because I spoke my mind and wouldnt allow her to talk to me that way. I tried walking away from her but all she does is follow me and keep pushing the issue. To me you do not that when you can see a person is mad, you back off and come back when the person has calmed down a little.HeadQuarters and made a huge complaint on (Tracy)and they said was we had to be investigated to find out what was going on and that I could be suspended for 3 days or Termainated.Regency doesnt care about us students all they care about is the money and protecting their teachers. I cant wait to hopefully finish because I've paid my money and getting the heck out of there..I wouldnt never ever recommend Regency Beauty Institute Southgate Campus to anybody..
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dontdoit2011
March 8, 2011
SCAM SCAM SCAM
REGENCY BEAUTY INSTITUTE IS THE WORST EXPERIENCE I HAVE EVVVVVVVVER HAD IN MY LIFE!!!
I went to school there and I did graduate, so I know first hand how rotten of a place it really is.
There is no consistency, most (not all) of the instructors are ignorant, cannot cut or color hair, and/or cannot read.
IT IS A JOKE!
they pack the classrooms as full as they can to make as much money as they can but fail to teach any sort of use full skills to students because there are just too many students in the classrooms!
it is impossible to learn when you are all right on top of each other.
There are MOST definitely situations where they play favorites.
it's truly disgusting.
I am a pretty girl, and I was picked on by the assistant manager constantly.
I was sent home like once a week. Because the rules always are changing! (what a coincidence!)
i would wear things that all the students would wear, and when i was sent home for it I would ask, "well why isn't so and so being sent home too?"
the response was, "well i haven't seen her out of dress code but i caught you"
I could tell personal stories for days. It really doesn't matter because if you talk to anyone who has went there, they will tell you the same stories I am telling you.
This school is disgusting!
STAY AWAY!!!
you are better off going elsewhere! ANYWHERE but Regency!
PLEASE, if you are enthused about the industry I beg you to listen to me!
REGENCY IS A SCAM!
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9977777
February 27, 2011
Quality of service & rudeness of Instructor
On Friday February 25, 2011 I called Regency Institute in Dayton Oh to schedule an appointment for hair service. My requested student was unavailable, so I requested a few others and they were not available either. Once I arrived at Regency I realized that I ha gotten the students names mixed up, and the student I requested was there and available, so I asked. Sarah the Instructor if the student could still do my hair? Sarah replied no because Ashley was already entered into the computer. Since I was pressed for time with a very hectic week I went ahead and let Ashley relax my hair. After Ashley was washing out the shampoo bowl she had me sit at her station, while at her ostation I noticed that my didn't feel right nor was it straight so I went to Sarah and told her that my hair didn't look or feel right. Sarah said that once Ashley blew dried my hair it should be okay. After Asheley finished my hair I thanked her then gave her a tip
However, once I was halfway home I noticed patches of flakes in my hair and I immediately called and talked to Sarah & the campus manager who were both very compassionate and willing to help. They arranged for me to comeback in the following day so
that they could see my hair, then redo to correct the
problem, especially since I had to attend an event
with my children and the embarrassment of flakes
and an unfinished looking hairstyle.
So today around 12:25pm I arrived at Regency to reschedule the redo appointment and the front desk student didn't know anything about my cirucumstance so I asked if Sarah was there? She returned with Carl. I was trying to explain to Carl what happened he rudely cut me off and said well we are a school. It took me a minute but I asked him if I could reschedule and it would have to be Wed evening, then he was very short and said all of our daytime students are not here in the evening. So then I asked him who does he have available then I continued is there a TaSha...before I could finish he very rudely cut me off again and said No!!! You are stuck with me today...I said no I am talking about Wed night there is a student that did my hair before...then I continued I told him that I was just disappointed and frustrated because I spent $45 and my hair is a mess, plus the gas and my time I just want to make sure that my turns out okay. He just stared at me then he went to the computer and typed in my appointment I stood there and waited for him to confirm my appointment but he didn't he ignored me and talked to the students all around him while I stood there waiting for him to address me. After about 3 mins I was able to make eye contact with Carl and I asked him if I was all set? Again he very rudely snipped yes. As I was walking out with my children Carl was still talking to the students at the front counter and I guess he didn't think I heard him, but he waved his hand towards me and said that makes you not want to deal with anymore clients!!!
How rude and embarrassing He made it seem as if this was all my fault. All I did was come into the salon, spend $45 plus tip for a product and service that I hardly received. Then I had to walk around with my hair looking horrible. I did not appreciate his comments
Today
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jaytay22
January 14, 2011
This is an exception to the term
I am doing a review on the Mishawaka, IN campus. My experience has only been for the past 2 weeks, so maybe I did not see enough to be fair. But from my perspective, this is it:
Regency had actually contacted me because I had shown interest in beauty school from some online forum. I would only have a week to get financial aid processed, but they were VERY helpful and expedited the process. I met with the charming campus manager for about 2 hours to discuss enrollment. She already had paperwork ready for me.
My first day: We get our "$1200" kits. I ASSURE you, that kit is NOT worth $1200! (I have a list of what it contains if you would like it!) We spent about an hour and a half unpacking our kits from the boxes. It HAD to be done then and there. "MAKE SURE YOU PUT YOUR NAME ON EVERYTHING!!! WE HAVE A BIG PROBLEM WITH THEFT", they stressed. I didn't catch on to WHY until later, but as excited as I was, I never unwrapped or unboxed any of the items, just the big box that the kit came in to take inventory. My very first day and I got nothing but horrid details from tenured students. I orginally decided beauty school was right because I was interested in a career in make up and I was assured by my adviser that they did, indeed, have an extensive make-up program. I believed that until I saw that we were only required to complete 11 make up applications and another disgruntled student showed me the make-up counter. I wish I had taken a picture. I have more make-up in my "on the go" bag.
Suddenly, the charming campus manager who had helped me in the beginning didn't seem as sweet as she called me to the office and told me I was not allowed to clock hours until they received my high school diploma. I was told the previous day (by one of my advisers) that if I didn't have it, they could just call my high school to verify. Apparently that wasn't the case. Also, my "clock in" after lunch didn't register, so I lost all my time on my very first day.
The second day I didn't attend, which freaked me out after the preach about "attendance, attendance, attendance" my first day. My daughter's preschool will not take a child with in 24 hours of being sick and I didn't know she was ill till we got up for school, there was no way to make other arrangments for her. I called my advisor to see about starting in the next class, 3 weeks later. She said I could, but encouraged me to continue with this session.
The third day I was able to find someone to watch my baby. I am in workshop and we are practicing fingerwaves. Now, I'm not sure if this is something that is mandated by state boards, but how realistic does that sound? Again, I could be wrong here, but at what point do we update techniques? Also, that day a fellow student forgot to clock in. Its normal, she is NEW and learning. She lost the entire 8 hours for that day, our instructors are not allowed to adust hours (I wonder why that is?)
The forth day I'm learning how to put rollers in. Seriously? I will say this though, the instructor is great, she knew her stuff and was very down-to-earth. That night I stayed up getting ready for my practical and started to see the symptoms of what my daughter had. I called my advisor first thing in the morning, stating I would REALLY like to start the next class. Again, she tells me I can do that. However, it won't be hard to catch up, "just stick with it". At this point I am thinking "is this God's sign? Everything happens for a reason, why am I having health issues (we NEVER get sick!) on my first week when I am SO excited?"
I found out when Monday came around. My advisor told me I wouldn't be charged tuition if I didn't clock hours for the 2nd week, but I would owe for my kit even if I started (now) 2 weeks later. Hmm...? The kit I haven't even opened? My advisor says that I could take it in to the campus manager and possibly not owe because it was, in fact, unopened other than the one mannequin head I had used for fingerwaves. Also, I would owe a $100 fee for starting into the next class.
Tuesday comes and its a different advisor on the phone. She says it might not be possible to start on the 31st now, because first I would have to withdraw and reapply. My thoughts were "they got me enrolled and financially set up within 3 days over Christmas break, so how long does the withdraw process take?!?". She also tells me that it doesn't matter if I start on the 31st, my hours will still be the same, I will still have a low attendance rate and the test will still only be worth 80% at its best just as if I had stuck with this group. Does that make sense to you? Yeah, me either. I'm beginning to think these aren't really "advisers", but very quick-witted sales women.
Wednesday comes, a DIFFERENT advisor with a different story. Now there is NO WAY I can start in the next class. I would have to wait 2 more months to start. This would definatley deter someone from withdrawing. So I stick with it. That little voice in the back of my head is no longer quiet. Its screaming.
Thursday I get a call from a fellow classmate who has decided to quit. She says "read the reviews online!". Brought me to this site. EVERY complaint I have seen here is consistant with what I have seen in a very short time there. I call my "adviser" who is extremley rude, and tell her that I am firm in my decision to withdraw. When she asks why and I tell her that if the 10 different stories I've gotten from 3 different advisers isn't enough, the plethora of online reviews was. She proceeded to tell me that I needed to remember that it was mostly disgruntled students. Well...duh? They became disgruntled SOMEHOW! Not 45 seconds later she gives me my total for the 24 hours that I attended Regency...$2300, and no, I can not return the unopened kit. ONCE YOU OPEN THE BOX IT COMES IN (for "sanitary" reasons) THE KIT.
It is my fault for not researching BEFORE I enrolled, for not reading before I signed the ENROLLMENT PAPERS (make sure you read over that!!!). I am an adult, I know better. I just hope this review saves someone else from learning the hard way. Don't give up on your passion, just make sure you are on the right path!!! If you should decide to go with Regency, I have an unused kit for sale at 50% off!!! ;)
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MyName113
December 11, 2010
Everything
Regency is the worst school by far I've ever been to. From day one I have always had issues with the damn place.
It all started with the financial aid department. When I had enrolled, they told me to fill out my FAFSA, turn in some papers that they sent me over email, and then everything would process. Later did I find out that they had not told me everything I needed initially. For about 4 weeks this kept going on, they would tell me oh you didn't turn so and so in, so I would turn it in, and another day they would tell me that Iwas missing something else THAT THEY NEVER TOLD ME ABOUT. After this nightmare, durning my class day I received a paper that said if I didn't get everything in within 14 days I would be terminated and owe money back. After getting this paper I had called my advisor and asked whats up with everything going on, she told me that if I turned in everything the next day everything would be okay and I could return to school on time. I asked If I could fax all the documents in the morning as soon as I got to school, in which she replyed yes. I asked are you sure that I can still clock in on time, and she once again said yes. The next day comes and come to find out the office in Minnasotta was not open when I had arrived at school. I waited around for an hour and a half and faxed the paper (keep in mind I couldnt clock in because I was suspended over this) After I faxed the paper I had called to see if they got it, in which they told me it could take up to 12 hours. This was just the beginning .
It seemed like every day my teacher would come in crying because of how un organized this place was, the campus manager at the time was snobby and had this I'm better then you attitude, there was so many other things but this complaint would be pages to long if I were to continue about the things he did but its pointless to continue when he is not there anymore . He eventually got denoted then fired. Which took several complaints for Headquarters to finally care.
We soon got a new campus manager, but its impossible to even talk to her because every time you go to her she says she will get back to you soon and never does. On top of that she only has 30 minutes in the day where her office is "open."
I feel like regency will do anything possible to keep you out of school and take your hours to get more money from you. I had clocked in in the morning, the computer system had told me I had clocked in at 8 30 like it had every other time I had clocked in. When the lunch hour came I had went to clock out, and it had only given me the option to start my day. IT DID NOT SAVE THE HOURS THAT I HAD BEEN THERE. I talked to the assistant manager and she told me to talk to my teacher or the campus manager. My campus manager had not been there at the time so I talked to my teacher and she told me to talk to my campus manager so I had to wait yet another hour for her to get to school because she came in late the day that this was happening. When she finally got to the school I had spoke to her, she told me within a few minutes she would get back me me, an HOUR later she told me to pack up my stuff and leave because there was NOTHING she could do, because they cant do time adjustments "its against Regency's policy" I called corporate and they told me the same thing. THIS WAS NOT MY FAULT! They cant do anything for me even if there is teachers in the building that saw me there at 8:30 on time. I'm still fighting to get the hours back.
With this school nobody can help you. It seems like when you try to get anything resolved you are directed to another person, then that person can't help you and they direct you to someone else. You try to talk to the head honchos of the company because advising says they will connect you to there voicemail, you leave a message, AND THEY DONT CALL BACK.
Not only is everything unorganized the schools are filthy. The marvicide is never changed, the bath rooms are never cleaned, Theres spill marks on the walls from god knows what, it's just plain disgusting.
They treat us like kids and custodians as well. I'm not saying you should not clean up after yourself because you should we are required to clean our station which I am fine with, its the fact that we are responsible for keeping the entire school clean. Once you move to rehersal (when your working with clients) there is a sheet where you sign up for your station (every station has a different chore) some of the chores should not be our responsibility like cleaning the windows and doorknobs sweeping everything. Its a lot of things, Either way I believe for the money I'm paying to go to this school, I should not lose 30 minutes of my day to clean something that they should hire a custodian for. And the fact is the stations are never completely filled anyway, so there is always chores left over that cant be done and if they don't have a custodian to do them, then how do they get done, THEY DONT.
I am PAYING to be here. I should not be treated like an employee that can lose there job any second. I would transfer schools ASAP if I could pay the money to transfer schools. I feel miserable every day going here I just wish I could have done more research.
There is so much more but I think I have said enough.
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mac mark
November 18, 2010
IT'S A SCAM
I am a current student at Regency and been only 5 months to learn nothing but their a scam. I looked into transfering and they told me I could if I pay them $7900 for 465hours completed. I am a low income single parent of two and have no way of paying them so they told me I could withdrawl and they would keep my hours until I came up with their money. So im back at square one, $20, 000 richer, and after I pay them the $7900 they will be 27, 900 richer and I'll be in debt when i'm finished. If I get to finish because they want let me graduate owing them the $7900 and will be paying the full tution for the next 10 years. So i'll be working just for Regency Beauty but I am going to fight for my rights and switch schools to become what I started to achieve and that's to be a cosmotologist with her managers license. I could go on and on all day about the scams and that are going on at Regency and I will be filing a complaint with the Better Business Bureau. So anybody who has something smart to say about my opinion tell it to the BBB so we can put a STOP to this injustice!!!
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