Regional Yellow Pages Online
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Category: Services
Contact Information United States
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Regional Yellow Pages Online Reviews
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Lorie G.
July 11, 2011
did not authorize
We have been harrased for over 2 years by this company. They originally called and recorded my voice cancelling any service by them, but now they play back a tape that they have altered of my acceptance of services. They are now faxing "invoices" and saying we owe nearly $600.00, including "interest". I have told him I believe they are a fraudulent company and not to call back, but they keep persisting. I filed a complaint today with the Colorado attorney general.
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Potters' Place Inc
October 4, 2010
Fraulent Charges
All the complaints sound exactly like mine. We received a call from this company verifying information. My studio manager answered questions thinking that this with AT&T/SW Bell. We had been cancelling all our yellow page print advertising & she thought it was AT&T. Now we get a call from ACA Collection Agency saying we have not paid the invoice. This company is not associated with AT&T or Southwestern Bell. I do not intend to pay this bill. I would be interested if anyone has made progress on reversing the bill.
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gary mayelan
September 13, 2010
invoice
two years ago they called us and said we owe them for advertising that we never asked for .thinking that by not paying our credit will ruin we paid them but before paying we told them that get us off of your list we dont want any kind of service from this company but now i receive this letter again saying we owe them another 500 dollars .this company is a scam dont pay them any thing i will fight with them no matter what it takes .
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Palatka Heating and Air
July 8, 2010
Did not Authorize
Regional Yellow Pages online has a recording of an employee of mine just saying "yes" to confirm our fax number and address, we have been charged over $ 600.00 to supposedly be on their website. now we have been turned in to a collection agency. We will not pay this bill, and believe it is a SCAM. We have also contacted our attorney and he has sent them a letter.
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dedie72
July 6, 2010
Did not authorize
I have been threatened by ACA Recovery, stating that I owe 604.95 to Regional Yellow pages online for a service which I did not authorize . When I googled the name I came upon this site and saw all of the exact same complaints. I am curious to see if anyone has made any progress in dealing with this.
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Red LaMore
June 22, 2010
Advertising Scam
Received call from ACA Recovery "collecting" for the Regional Yellow Pages Online for advertising we supposedly authorized in a phone conversation last fall. I asked for a signed written authorization, but was informed quite rudely that we owed based on a recorded conversation. They have threatened that this will have an adverse affect on our credit rating. I am so tired of all the time honest business people need to devote to fighting scam artists!
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Kathryn F.
May 19, 2010
Unauthorized charge Telephone scam
We received a letter in the mail from A.C.A Recovery, Inc dated 5/17/2010 and it was addressed to a store name and location that we closed in September 2007. Upon calling the collection office I was informed that we owed $604.95 for the past year's online sevices from Regional Yellow Pages Online. We would never have authorized such a charge over the phone in 2009, as the business had been closed since 2007! We have an additional and separate store next door and we transferred the phone #.
The collection agent named Jim Murphy, told me that he had a recording from the person in my business that approved these charges and that person was my manager. Upon listening to this recording, it clearly was filtered or fixed, as my manager has no authority to approve ANY invoice charges over the phone. We have never received a bill or notification until today when the mailman delivered this envelope to us instead of returning it to the sender. The collector was professional and told us if we did not pay the invoice we would be taken to small claims court and the charges then would be higher.
After reading all the other complaints on this site, I am not sure how to proceed at this point. We did not make this authorization for a closed business and are not going to pay for charges we never received a bill for or used. We are filing complaints on several sites to get to the bottom of this and are not going to be intimidated by a collecion agency. KF
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HARDHITTEN
May 17, 2010
false billing
I initially recieved a call from RYP regarding an outstanding ccount two months ago. After saying "yes" to a number or questions that they told me I "had to say yes to" I was suppose ot get an invoive in the mail that would allow me to cancel it. I never recieved a thing and now they are calling me telling me I owe them almost $500.00 and it is going to collections. After asking for the copy of inital agreement of listing they only sent me a copy of the invoice, because there is no agreement of course.
I knew I should have not said yes to anything at the time but I was in a hurry and just wanted it resolved so I went against my insincts and said yes, foolishly trusting it would be cancelled. I should have INSISTED that they send me something in writing before I went any further. I was relieved to see others having the same problem, as I feel like I can fight it now. I will never ignor my instincts again!!!
I have left a message informing them I am aware of the scam and have contacted the BBB, FCC and anyone else I have too. I will see if I get any additional calls.
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Danelle
May 6, 2010
scam
Same here, got a call first telling me that there is a balance on our bill and they need to verify some info which I did, we’ve got the bill in the mail but didn’t pay it as we didn’t have an account with this company and we knew it’s a scam. They send us to collections and today got a call from their lawyer. I just filled a complain with FTC and I’ll file one with BBB, really hope they’ll stop it as I’m tired of their harassing calls.
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Cross_Construction_Company
April 17, 2010
Did Not Authorize
We did not request the service that Regional Yellow Pages Online is attempting to collect from our company. I called on July 14th, 2009 to ask that the billing be stopped and to question why we were receiving a bill for a service for which we did not ask. The individual that I spoke with asked to record my statement which I agreed to. When I started protesting about the fact that we did not request this service, the gentleman stated that he had to start the recording over because the conversation was going over the time limit. In the second recording, I simply answered his questions which confirmed my name and our address.
In an internet search for Regional Yellow Pages Online, there are numerous similar complaints about the bad business practices of this company. These complaints sound very similar to what I experienced. The tactics of Regional Yellow Pages Online are unscrupulous and underhanded. We are hardworking, honest Christians and I despise dealing with a group who appears to have no regard for basic human decency and honesty.
By copy of this letter, I am notifying our attorney. It is not our desire to pursue legal action but at the same time, I absolutely refuse to simply pay this fee. If it is necessary to go through the legal system to get this balance abated so be it.
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