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J Ryan
May 22, 2011
Unauthorized listings
They called to say they were sending final billing for $479.95, and i listened very carefully that they were who i thought the company i normally deal with was. I was recorded, and somehow, ATT name was inserted in the played back recording. I did not order this subscription .
Now being harrassed for full payment, and now their collection agency ACA recovery is calling and adding $125.00 to their bill.
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Christen Ehley
May 3, 2011
Unauthorized charges for services
We were mailed a bill from Regional Yellow Pages Online and when we called to let them know we had never used them nor authorized a contract, they told us they had a recording of an employee saying yes to the contract. We refused to pay because everything we can find about the company online is fraud and now they have sent us to collections with ACA Recovery Inc. The people at the collections service are also not helpful or willing to listen to our side of the story---stating "if we took advice from debtors..." We are not paying for the service because we never authorized it, nor can we even find information about our business on their site!
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