Here are my direct notes from each of the phone conversations I've had with this company in regards to them claiming we authorized service from them about listing our company on their website (a pretty bare-bones listing for ~$500, if you ask me!! - http://www.regionalpages.com/item.php?id=15954318):


• Chris from Regional Pages (he referred to them as "Regional Yellow Pages...but we are not affiliated with the Yellow Pages") called for [PREVIOUS OWNER'S NAME] to pay bill from previous 2 years ($479.95); I cancelled going forward (Cancellation File # MMU5070788) because we had no need of this service.

• Searched for Online Yellow Pages advertising online and discovered it is a scam; they send an invoice for the money but it notes in the fine print that ‘THIS IS NOT A BILL’
o http://www.complaintsboard.com/bycompany/regional-yellow-pages-online-a169020.html
o http://consumerist.com/2009/07/has-your-office-encountered-the-online-yellow-pages-scam.html
o http://800notes.com/news/zgKmY-U8vQD_HAjLsyGq_g
o http://blog.tmcnet.com/blog/rich-tehrani/yellow-pages-scam.html

• 7/7/10 Mack called saying he worked for a collections agency for Regional Pages Online and said that we had not paid our invoice. He played a recording of Chris & my conversation that did NOT include the part of the conversation where I cancelled the service going forward, nor the part where if it was about 2 years of PREVIOUS service that it needed to go to [PREVIOUS OWNER'S NAME]
• Received fax of collection notice and invoice (for $494.46; Invoice #MMU5070788...which is the same as our "company Account #" of MMU5070788) from Max Cordy (866-366-7904 x. 306)…called and left message to speak to him

I have just called back and asked to speak to a manger, but the customer service agent said that she will give my case # (which, incidentally is both my Cancellation # and the same exact Invoice # that Max sent me) to her manager. She said that I should expect to hear back from them by the end of the day.

I doubt that'll happen!

Besides...what company tracks their customers by an Account # and an Invoice # (AND a Cancellation #!) that's the same in all instances? Quite the accounting nightmare for a "legitimate business."