I have long straight hair. All I wanted was a few layers put in. It looks like she just took sections of hair and cut them a little shorter than the rest. I wanted something that I didn't have to curl everyday. Now I do. I even asked if she liked cutting long or short hair. Her answer was "short". It has been 3 weeks and is not getting any better. I have never received such a BAD hair cut in my life. It is going to take longer than 6 months for this to be corrected. Her name is Megan. The hair salon is at the Maplewood Mall, in Maplewood, MN. I would have thought for a $40 hair cut, they would know how to do so. Not only am I out the $40, but now I have had to buy an iron, and spray to keep the little bit of curl in my hair. That is what I was trying to get away from. I am extremely disappointed in them.

The Regis Hair Salon at the Huntington Mall has the most lazy, unfriendly stylists I have ever seen in a salon, and that's saying something! I can go there any time of the day as a walk-in and no matter how many stylists are sitting on their butts or talking (with no one in chairs waiting), I will be told that it will be a two to three hour wait, and they act like I am bothering them just be asking! I guess these people do not really want to work. Maybe the manager/owner of the franchise should check into this. I certainly would not want my business run by these unprofessional people!

My daughter has long hair & she brought a picture of long hair style cut, not only did the style did not look nothing like the picture she cut it to short after being told not to! my Daughter we devastated and cried all the way home . it was nothing like what she wanted and she was a master designer! i have been there a few times tried different stylist and same problem, all they want to do is try to sell there products and talk when they should be concentrating on your hair! i will never be back there again please don't waste your money they also have a big turnover, wonder why?

I recently walked into my local Walmat and decided to get some blonde hightlights added to my already light brown hair. I have this process done in the past at high end salons, as well as, local walk-in places. I've never had an experience quite like I had the other day. After getting in the chair the stylist asked what I would like done. I asked her to just add some blonde highlights to my hair. I wouldn't have noticed the amount of foil she used over my entire head because I have very thick hair. When it came to her putting me under a dryer she said that it would be about 20 min. I sat there for about 10 min. before she did another lady's haircut. She walked back by me afterwards, and thinking she was going to check one or two of the foils, like everyone else has ever done, she grabbed her coat to go outside and smoke a cigarette. I knew at this point I had been there for some time. I would have to say 30 minutes or so judging from the time on my cell. She finally came back in and rinsed my hair and combed through the nappy mess. She blowed dried it slightly and asked if that was dry enough(what?) so I said sure because I was already annoyed with my second class service. I left the salon after paying $83.00 for the color and $10.00 for a very undeserved tip. I normally tip more, but I couldn't believe the service at that point. I got home only to look at my hair a little closer. My hair is no longer brown with blonde highlights, but rather blonde with some evidence that I once had had lt. brown hair. The evidence that I'm referring to, would be the 1/2in-3/4in roots all over my head. The girl got no where near my scalp and one of these chunks of roots just so happens to be smack dab in the middle of my head right where my part is. I'm so incredibly disgusted with how much I paid for such a botched job and now I'm fearful to go back and get it fixed or to go to another salon and have to pay full price for what I wanted originally. I'm so pissed!!!

Regis salon in the St. Claire Square Mall is HORRIBLE! They are constantly chatting amongst themselves, not paying attention to what you want to do with your hair. There is one stylist there with really short hair whose name begins with an L (Laurie, Lindsey, something like that) who straight out does not know what she is doing. She would not listen to how I wanted my hair cut, screwed up my color, and was generally completely rude! (her breath smelled too, but that wasn't a deal breaker for me) I do not even know how she still has a job there. After messing my hair up, her manager Sherri (I believe that was her name) DEFENDED her, telling me the stylist was 'stressed out'. RIDICULOUS!