I signed up with Regus in May 2010 with a 1 year agreement. I was told a lot of different things that did not add up in my first billing cycle. The Area manager Judy is very misleading. She told me that they had a 6 month clause stating that if you need to cancel your term agreement before your contract ends that they have a clause that would allow you out depending on the circumstances. When I called Judy to ask about the clause because my job is ending in December of 2010, she told me that she did not add that clause in my contract, after she had told me I had the option. When I complained, she just simply hung up the phone. I called what I thought was the corporate office and talked to a gentlemen that said, someone would call me within 72 hours. I received a call from a lady that heard me out and stated she would call Judy. I called for 2 days to get the results there was no answer. The number that the lady called me from was a personal cell phone. I called from a different number other than my own and suprisingly she answered. She stated that the 6 month clause is not built into my contract that they have to create a seperate clause agreement. When I responed that's what I was told I have she stated Judy said that she remembers mentioning it to me but she did not add the clause. I will not fold and pay these scam artist without a fight. It's a lot easier for me being some of my family members are lawyers but this has to be stopped. Anyone wanting to take this to the next level with these scammers count me in.
I appreciate the advise about the Virtual Transition fee and the hidden 3 month auto renewal clause. I do not have mail sent to the office nor do I use the phone. I will wait to see if they try and charge me with those fees.