I would loike to lodge a complaint in the consumer forum, regarding the pathetic service of Reliance BIG TV.
Few of my channels are not working over couple of weeks and i am spending close to 1-2 hrs daily calling to the Customer Care. The problem is not getting rectified. I demand compensation from the company for cheating the piblic and also charging for the service which they are not providing. This is the worst company i have ever seen, i wonder how can they be such a big name in the Industry.

Poor/Pathetic/idiotic are the words i have for now to describe there services.

My relience Big Tv which is purchased 20 days back got down, we r complaining from last 5 days but no 1 is attending. only saying it be completed. local engineer called after 5 days when asked the reason for delaying he cut down the phone.

My Reliance Big TV Smart Card No: 200772503657

I was cheated by the local RELIANCE BIG TV dealer, he promised all the channels i was getting with my previous service provider and more for a price of Rs. 150/- per month.
After having got rid of my previous service provider, RELIANCE BIG TV installed their service and later realised that not even 1/4 of the channels were provided and I was being asked to pay for the rest of the channels.
The dealers Cell no and landline numbers are untraceable.

After having lodged TWO compalints with their sevice center No:18002009001, on 4th of May No: 125726383 i was promised a response in 48 hours, and nothing happened for 7 days.
I again lodged a compalint No: 1262749343 on 10th of May and was promised a response in 48 hours,
Today it is the 19th of May and Reliance is still not responding and after calling today they are refusing to take a 3rd complaint and solve the issue.

RELIANCE refuses to take responsiblity of what os happening and I'm at a loss of Money as well as harrassed.

I have total negative viewsabout their service and responses and discourage anyone for getting a RELIANCE BIG TV connection.

Extremely Irresponsible on their side.

Regards,
Pravin Bell
9325111099

I would like to state that I had recharged
my Reliance Big TV account through
HDFC Bank credit card on 28th 09 2009 1810 Hrs
for Rs 1328/- (Subscriber ID 200582516585).
But the same has not credited till date.
The Transaction ID is 012815 and already
complained so many times my complaint no. is 110075429.
will you solve the problem or not? and just now i called up
again to reliance bigtv customer care so they people are closed
my case without solve my proble... how can you close the issue without solve? tell me sir/madam what can
i do? did I mistake to choose Bigtv?

Please note that it is heard that Mr. Ashish Kumar of BigTV (Reliance Group, Kolkata) who has been recently transferred to Kolkata is taking bribes from certain vendors and in return giving undue advantages from the Company. Mr. Ashish is constantly taking gifts/advantages/bribes from certain vendors in Sales Promotion Sector and giving them undue advantage at the cost of Big TV. It is also heard that he has reached to agreements with certain vendors for giving him certain percentage of money after the vendor receives his payment. So, BigTV is getting sucked by these types of Managers who are dishonest.

Request you (Big TV) to kindly check all the Quotations & Payments passed by Mr. Ashish Kumar, Big TV, Kolkata so that the Company is not ruined by such selfish & unloyal Managers.