Dear sir,
I had given request to service provider for converting my Post-paid Reliance Mobile connection (No. - 9358398009) to Pre-paid connection. They asked me to clear my outstanding bill and give application for convertion to Pre-paid. I did the same as per advice given to me. But, to my surprise, they permanently closed the connection.On making several complaints at various level, I was told that now it is not possible to continue the same Mobile no. and I should go for new connection.
You know how difficult it is to change the number, as all my contacts have my old number and I am totally contactless.
Please resolve my issue and help me to restart my old Mobile number with prepaid mode of payment.
Regards
J.P.S.SACHDEV
Plant Head
Genus Power Inf. Ltd.
SIDCUL,
Haridwar