I took a new postpaid connection from reliance web world in Ulhasnagar and i requested for a 299 plan to be activated on my number as my callings are only to reliance mobile numbers, but before the end of the first billing cycle my calls were barred as i have exceeded my credit limit and this happened since the Representative at Reliance Web World DID NOT FURNISH MY REQUEST AND THERE WAS NO PLAN ACTIVATED ON MY NUMBER and assuming that I can call RIM 2 RIM free 24 hrs, I used it to call on a local reliance mobile number. Now when i discussed this with the collector who called me to recover this bill amount of around Rs.1000, i clearly mentioned that i a, m not suppose to be charged this amount as the calls are made only to local reliance mobile numbers and if RELIANCE is charging me for this even when i request a RIM 2 RIM free plan than its nothing but a shameless ROBBERY because it was the Representative who confirmed the plan but actually he did not furnish my request. And now I am being threatened that a Collector would drop in at my place and I will be forced to pay this amount. I need JUSTICE !!! I s anyone at reliance communication who can take control of the situation instead of making me a BILL DEFAULTER...

dear Sir/madam

Regarding your current mail about excess bill amount____________

I have already spoken to your customet care (*355), yesterday at 15:54 hrs, call duration 29:07 mins.

Wherein Mr. Hriday attended my problem and assured me that no discontinuationn os service will take place. He advised me to go to the Reliance Web World and ask them to correct my netconnect plan. Which has been changed by some mistake from your end only. Originally my plan stands to be the RNCUNLTD_750, which is active on my datacard no. from 21-08-2009.

Therefore I am supposed to pay only 827.25 plus any SMS or Phone Calls if I make.

I have paid my last bill on 20th Mar 2009, b4 the schedule.

I have also visited the reliance Web World @ Ram Lal Chownk Panipat yesterday i.e. 30th evening. Where I was told that my plan will be changed, as they have noted my complaint in the register with them.
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Further for your & your seniors kind attention, you people are harassing me like this from feb. 2009 continuosly. This is the fourth incident in total. Every time you people are doing "BULLSHIT", and generating wrong bills.

For which u r making me to:- 1) suffer for disconnection of service every now and then. 2) Loss of work. 3) Mental harassment. 4) Talking to your "STUPID, NONSENSE" customer care for several hours. 5) Even I have been forced to pay the wrongly genertaed bills; I did so, to restore my service at earliest. 6) Later that money have not been refunded to me till date, despite requests made on customer care and at Reliance Web World.
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I am sorry to say, enough is enough. Now I am in no mood to suffer for your crazy mistakes. If you are not correcting your mistakes yourself, BE READY TO FACE THE EQUAL PROBLEM IN THE COURT OF LAW. And consider this as a first non-leagal notice to you.

AGAIN NEARLY 24 HRS ARE OVER, AND I AM SURE YOUR RELIANCE WEB WORLD HAS NOT ACTED ON MY COMPLAINT SO FAR. Because, I have not received the confirmation message on my computer so far,

I HOPE IN THE INTEREST OF SOLVING THE ISSUES AMMICABLY, YOU WILL TALK TO THE RELIANCE WEB WORLD, AND ALL THE CONCERNED DEPARTMENTS ETC.

Thanks

Narender Kumar Sharma
9355580747- Datacard
9813280747- Cell
91, Krishna Nagar, Model Town,
Panipat, Haryana.

Dear Sir,

I am using Reliance CDMA post paid service. I have lost my blackberry handset on12.01.2010. Can you pls confirm how I can track/locate the same using its unique . I have called up to Reliance customer service, but they do not know anything about it.

Harish Shah
A-10, Vasant vijay, S.N. Road, Kandivli (West), Mumbai-400067.

I Am Using wireline Reliance Broadband For Last 5-6 months at my home. i use at my laptop which i arry at my oofice in the morning. I have an unlimited connection and login on the net for aunthetication.
My Problem is that once i use the net in the night next day again after 24 hrs when i want to login my account the message came AUNTHENTICATION FAILED,

I Ask them Why?
the answer is that i had not logout properly yesterday, i.e. almost 20-24hrs ago and still their server is showing connected,
first let it be for there may be a chance that one or more time i might have forget to logout but everyday regularly for 1 month.
Now the only solution is To reset the Passoword, which is again a six hrs. process
that means for that night I can not use the net

now my question is
why their server is not logging out automatically once i am not diong any activity for almost more than 20hrs.
secondlly when i am using an unlimited connection then what is the fun of login authentication that too online

their answer is that this for my security bulshit, are other companies who are provinding facility of always on are playing with customer security, are they not professional.
but i think it is not for constumer security but to harass customer

in whole thing i just came to conclusion that in this way either relaince just want to save their bandwidth usage or their staff is not tecnically sound, as their own system is not working properly and they are concerned with my security.

and they are call center staff they just sit their to harash customer instead of helping them. they provoke the customer by again asking the same information atleast thrice on the same call, and that too useless. again either they are not trained properly or trained in such a way to harash customer. I too Belong to service industry and the single motto is TO satisfy the customer not to Harash the customer,


now i just want That you should Talk on Behalf of me with Relaince Broadband, so that they should Improve their services and server, which logout me properly.

after registering DND, the above company deduct rupees fourty even after 72 days from my prepaid balance for game pack. my mobile number is 9309267318