I want to cancel mylandline number 02032503570 because the service provided by reliance hello is useless. I had paid my bill and yet my number is disconnected. I went to the webworld for about five to six times to request them to start the phone, but there is no positive response from them. So I want to cancel the number.

Even after paying the bill and amount being cleared from my bank account, still the amount is shown pending in the next months bill, charges for late payment charged. Reply received when questioned to customer care the mobile account is not reflecting the money paid.

I'm finally tired of following up with Reliance Communications, the customer service team, and the engineers - These guys are simply unable to resolve my problem. As I've mentioned in all my complaints, right from the day of installation the connectivity is bad and there is no solution to this problem.

They promised to give a download speed of 150kbps and what I receive is anything in the range of 2kbps-15kbps, on average the speed is ~7-10kbps, which as per their engineers is very poor. I am simply unable to send out a 1MB email as well - my purpose of using reliance for better connectivity, as promised by them while selling the connection, is simply lost.

To add to it, whenever I launch a complaint with them, they simply close the complaint probably to meet their internal SLAs, without checking if the problem is really resolved. I have atleast launched 5-6 complaints with them and written half a dozen emails to them, with no resolution to the complaint. Every time their engineer would come and do their standard checks and leave, with no solution!!!

I've written to Reliance to go ahead and CANCEL my subscription with Reliance and REFUND my original deposit of Rs. 500/- since the service has never been functional as promised originally. I'm not too sure of how this forum will be helpful, but since I came across this while searching for an appropriate forum, I've submitted this complaint here. Hope someone can escalate this appropriately!

Thanks,
Hemant.

Have a reliance data card ZTE CDMA 1X.as the internet speed was very bad & internet connection was almost not available 70 percent of the time I decided to terminate my connection. My first call to the helpline i was assured the connection will be terminated in the next 48 hours & then i can pay any remaining amount & get over with it.

It has been 10 days & my termination request has not been processed as yet. The call centers refuse to register a complaint about bad service.they also claim they have no idea where complaints can be lodged.
Till the connection is terminated i am having to pay rental charges. The call centers claim that they will process my request as soon as possible, but refuse to name any time period. This is terrible as i am having to pay for total lack of service & supposed inability on the part of reliance to process a termination request.

The call center staff are rude & at the best possess bad communication skills.

I closed an reliance FWP connection after their poor service and did all the so called closing formalities or surrendering formalities. After 4 months these dull heads are sending me a bill saying that i have to pay. I wondered how on earth i missed it and went to an local reliance communication in my home town and they said nothing to worry. After 1 month i again received warning letter from a person in Pondicherry Mobile number: 9360214369. eventually... it is my belief to help the beggars so i ended up paying... my suggestion is pls... NEVER BUY ANY OF THE RELIANCE PRODUCT... they are ultimate cheats... God have mercy on them.