I had bought a data card (EC 121) from Reliance World for internet connectivity, my number is 9321221992.
I paid a lifetime amount for this account. My data card has stopped working. After making numerous calls, visiting a few Reliance outlets who could not fix my data card, I was told to visit the authorized service centre at Dadar (this is the only authorized reliance service centre in mumbai and the reliance call centre do not have their telephone number!) I was told at the service centre that my card cannot be repaired although the laptop is able to detect it. Now in order for me to have connectivity I have to buy a new data card. So my question why do they charge me for a lifetime amount if it is no different from a normal account? What different is a lifetime account from a pre-paid or a post-paid account, why the extra charges?
I need my data card repaired or replaced and I'm also willing to come half way by paying half the amount for a new data card. I'd like more transparency with Reliance as a service provider and better service. It is shameful on Reliance part to have only 1 service centre and for that too there is no telephone number. Why are you charging clients more when you cannot provide service.
Hoping to have this resolved favorably and soon...

ashwini kumar sardana

[email protected]

+91 9833307989

i have bought Reliance card on 22 feb-10 .i do not have any information of the activation of the that card.

The Reliance data card speed, it says the highest speed 3.1 MB of data down loading. But unfortunately that is very hypocrite declaration done the company. Normally the wired data transferring maximum in Indian speed is 256 KBPS in point to point communication by the Broad band router, then that’s not true to say technically that they have speed of 3.1 MB by the wireless data card. That speed shown is between the data card and the PC but not the travelling rate of data in the air transmission by transmitter. They are deceiting and raiding the innocent openly by false the publication in the very media.

Sir,
i am using reliance data card, since quite some time, more than 06 months,
i do recharge that prepaid data card for Rs1099/- on a regular basis,
the data card is used only for checking email, browsing only.
It is connected only to my LAPTOP with windows vista OS.

People in so called reliance customer support - treat clients
worse than beggars - as they do do not bother to respond.
Not able to call their numbers through other telephone nos, THEIR REGIONAL / LOCAL OFFICES CONTACT INFORMATION NOT AVAILABLE ON GOOGLE SEARCH.

ii recharged the same on 09-09-09 for Rs 1099/-
the internet did not connect since 16-09-09 Wednesday, today it got
connected as i have recharged it for Rs111/-,
Today, 22-09-09 also I recharged for Rs111/-
28-09-09 Recharged Rs111/-
Total Rs 1432/-
It disconnects after a day or two, but
They advertise as Rs 801/- for UNLIMITED MONTHLY USAGE
Just Imagine a customer recharging 1099 x 12 months is paying 13200/- per year - In spite of this frequent top us are just looting,
the data card just gets disconnected and works only after atop up,
Imagine using RELIANCE DATA CARD IS EXPENSIVE THAN YOUR ELECTRICITY BILLS, WHEN YOU COMPLAIN OF YOUR PROBLEM - RELIANCE DOES NOT BOTHER.

So called Customer support or other email Id of the company too do not bother, to attend or reply, they simply email a pregerated reply which has no relevance to my email / complaint or forward me my complaint.
reported to the local dealer m/s Goutham & Goutham, No 600 PJN Road, Villupuram 605602 Tamilnadu India PH Nos +91 4146 227999 and +91 9360776665, sent a letter with proof of delivery too, to our surprise the dealer asks why it has been addressed to him, claims does not know the conatct number / address of nearest reliance office.
Rafiullah Khan
24, mandakarai, Villupuram, Tamilnadu India PH +914146, 224375, 220139

Dear sir,
I was needed a data card for for my personal use and i contact to reliance communication ltd, lewis road, Bhubaneswar (orissa) branch, in a view of that reliance is a big name and the services may be good . At the time of getting connection they assure me that the service and speed of data card is so fast, no problem will come if i will go the RELIANCE DATA CARD, and i did believe on their big commintments. That was my big mistake, i made the paymen for a post paid data card and get one data card. From the 1st day i dont get any access on data card, it was so much slow that even not a single site i could not open. some times only on night it allow to access, that to very slow. In day time it was just imposible to get internet access . most of the time that data card was not even connected to server. when ever i contact the Reliance office they assured me that sir some problem there is server, it will be work in 2-4 days but that 2-4 days never came. and lastly in frastation i stop using RELIANCE DATA CARD, and buy a bsnl broad band connection and now i m satisfyed with that. Then i realise that i lost a lot of money on Reliance data card.
my reliance data card no. was 9338650348. so dear friends if you are looking for a data card then never tryied for RELIANCE DATA CARD. This is world most slowest services in data card world. so be aware of RELIANCE COMMUNICATION LTD.