Reliance Communication ltd
3rd floor Vardhaman Chember;
Pune-411042

Bill no 2323527660 /2323527647 name of mohsin shaikh actual amount on bill is 1100 /1100 for two handset amount taken for CLASSIC 261 by the executive is 2200 / 2200 for two handset . they have taken double amount from me.

After that on billing date the bill arrived Rs 456 for mobile no 9372164697 and Rs. 339for mobile no 9372164698.

They have told that reliance to reliance is free for 1 number. But then also they have charged me for the same number.

Getting repeated calls and SMS with unsolicited offers from RIM and other companies - insurance, investments etc. despite informing them to put me on NO CALLS registry several months ago. on 10th aug on reminding RIM customer care at *333, a very rude lady informed me that no such request is registered and that it will take minimum 30 days to action any such request. when asked why i have to tolerate such nuisance calls for 30 days she started shouting that you can go to consumer forum if you want and there is nothing i can do about it!!

Reliance name is synonymous with poor customer care, wrong billing and very poor standard of response from their tele-customer support service. The tele-executives RIM has are poorly trained, dimwitted and repeat in a parrot like fashion cliches -"sorry to have kept you waiting for so long... (even if it is only 2 seconds or several minutes)... indicating they do not apply their minds (or lack it) and in case do not mean it. refuse to give complaint number and generally are unable to help even after asking you to repeat the personal information 2 or 3 times!

I am customer of RIM last 5 years. I cant hope that RIM customer care can treat so badly with me. Services of my RIM is resumed last 10 days without any information.

I contacted to my nearest Web World (Preet Vihar, New Delhi- 110092). Lady who entertaining customers told me that I have post your complain. Your complain will solve within 72 hours. When I revisited the Web World she told me " your ID prof and address is missing so your services is disconnected. Please resubmit documents." I submitted my ID prof and Address prof.

After submitting my documents I revisited to the Web World when my mobile services was not activated then she told me that there is problem with your mobile set please go Nokia Service Center to check.

I went there. they told me that your mobile phone is OK. Again I reported to the Web World that there is no problem in my hand set. They told me we cant do any thing cause with our end your service is working.

Result is that my mobile is still dead. Very rude, and irresponsible behavior of customer service!

I have not rec'd phone bills by post for last two months, despite repeated reminders. My complaint no. Dated 14 /6/2007 is 51204187. I find it difficult to visit web world to pay bills, as i find it easier to drop the cheque along with the counterfoil of your bill in the reliance drop box near my house.

Hi, I bought a cell for my father in nov 2006 under an offer from Prepaid division of RIM. I was told by the sales representative that under the current scheme I will be offered free 1 year incoming calls at the handset and I can use 2000 Rs local calls from this mobile till the completion of year. Till six month it goes very fine but as soon as six months r over , now it says that you can't make any calls as the balance is not there. I have contacted Reliance Customer care so many times and they repeat that the offer was till six month.

Now my concern is that, why they keep customers cheating? Either The sales representative of web world at Jamshedpur has cheated me or the company itself? Whatever may be that case, I am at the loosing end.

Through this Complain I would like to attract the attention of the other customer that please get everything written on their letter pad so that we can go against RIM in consumer forum. This is clearly the case of cheating.