Reliance India Mobile (Prepaid)

2 Reviews | Write a Review

5 stars		(0)
4 stars		(0)
3 stars		(0)
2 stars		(0)
1 stars		(2)

Category: Services

Contact Information
India

Reliance India Mobile (Prepaid) Reviews

July 17, 2007

Unaccepted recharge

I have recharge my Reliance mobile with Rs 1100/- (1NDIA Plan) from Mobile Shop on 13/07/2007 at 8:35 PM. I got the conformation from 2811. After 3 mins of this conformation, I get another message from 2811 saying that I have been recharged with 105 (Life Time Plan) on 13/07/2007 at 8:37 PM. Due to this, my 1NDIA Plan gets override. When I have inquired about the same with Reliance Customer Representative they had said that it’s my fault, they can’t help me and I have to use the new plan or recharge again. But I am searching for my fault. If someone recharges my mobile by mistake (or intentionally), where is my fault? Why should I suffer? Why there is no option to the receiver mobile phone to accept/reject any recharge plan?

March 25, 2007

Fake statements, poor customer service!

I have recharge my Reliance mobile from HDFC Net Banking, said amount has been deducted from my bank account but i have not received Top-up amount in my mobile. When I have inquired about the same with Reliance Customer Representative they had denied saying that there were no such transaction happened on that respective date. Even they are not ready to note down the complaint for the same.

They all are getting training to make Fake Statement saying that "Our System do not showing any such transaction". Just Guess if there system showing wrong transaction, think about there representative, how could they says correct statement.