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June 4, 2008
Poor quality of internet
I had taken Reliance Internet Connect - Flat Rate 1000 rupees per month, Unlimited Download, 24 hrs free. To my utter dismay, not even one day I been able to download or operate net or open any sites. Net will be available for a minute or so, then it will disappear. I had complained almost every day to their toll free number, and once or twice their persons have come to my house to see, but no result at all. They have to professional service people available for their jobs, and they give all their work to road side contractors, who have no knowledge of laptops or vista or net connections. And at the end we cant complain to them, as they say, they are just contractors, who had come to see the wiring!
PLEASE PLEASE DO NOT TAKE RELIANCE INTERNET CONNECTION WHILE IN INDIA.
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January 22, 2007
Poor service from Reliance Broadband
I wanted to have Internet connection from Reliance. One person Sanjeev from Reliance came to me for this. He told that reliance box is at my building's roof, so internet connection will be given very fast within 3 days. He collected cheque for the same around 19th Oct, 2006. After 10 days, I did not got any communication from Reliance. I was that time in very much need of internet. I called him so many time but he stopped picking up my phone and if he picks(when I called from some other phone), he will say that he is busy and will call back after some time.
I was not expecting any poor service from Reliance so I thought that this person cheated me and I was planning to lodge a compliant against him, but I got call that some people from reliance has come to install internet. It one month now I have given the cheque and I was not expecting that a world reknown indian MNC will have such a poor service.
From OCt till date, I am writing Reliance Customer care for my refund, but every time I got the same e-mail back saying that I will be getting my refund in 10 days.
Stay away from Reliance!
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