Reliance Netconnect Broadband+

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Reliance Netconnect Broadband+ Reviews

arindamchamp1 April 11, 2011

Failed Recharge Refund issue

Reliance netconnect Broadband+ being one of the biggest fraud in India is an information proved now. I recharged my Reliance Netconnect Broadband+ account for a sum of 1200 INR on 02-04-2011. They send me the recharge receipt wherein it was mentioned that 1200 INR has been deducted from my netbanking account. I checked my bank account to confirm it. 1200 was indeed deducted. But the recharge wasnt successfull. I called up customer care centre and lodged a complaint on 03-04-2011. They told me refund would occur within 3 days. After 3 days, I called them up. They asked me to wait for 7 days at max for the successfull refund. Today is the 7th day. When I called them back they told me that, their servers are down (some technical glitch) so they cannot refund me today. I want my 1200 rupees back as soon as possible. Reliance Netconnect Broadband+ is the biggest fraud company i have ever seen. Pls help me how to get my money back from these Thieves and Cheaters (Reliance).

colorkid December 31, 2009

Reliance Netconnect Broadband data card

I had Purchased Reliance Netconnect Broadband+ data card and subscribed for their monthly post paid service from Pune. My billing cycle was 14 of a month to 13 of next month. On September 2nd I paid my previous bill (14 July 2009 to 13 August 2009) at Reliance Web World at F.C. Road Pune and also placed a request to unsubscribe the service. I was asked to fill a form to unsubscribe the service and photocopy of Photo ID which I submitted.

Next month I received full cycle bill for period 14 August 2009 to 13 September 2009. I made several calls to customer care and also visited Web World and informed them that I will pay the bill only after I receive corrected bill but did not receive any satisfactory answer other that “We have logged a complaint to billing department”. In October I received another bill for Period 14 September 2009 to 13 October 2009 for two months (balance from last month carried forward) and late payment charges. I met the Web World manager and again he promised me to look into it. But nothing happened.

On 17 November 2009 I received legal notice from Reliance Advocate for Non-payment of bills.

Please let me know what can be done in such situation.

Look forward to a favorable response from your end.