Reliance Netconnect

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Category: Services

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India

Reliance Netconnect Reviews

Somya Gupta July 21, 2011
internet not working
Hi,

I bought a Relaince data card form Shyam Singh (phn no.:9311122209) on 4th of Jul'11 but internet did not worked. I called this person serveral times he did not picked my phone and so did his supervisor Harinder (phn no.:9313506491) then I called customer care and they told me that my documents are not submitted so please visit Reliance Web World so I visited Reliance Web World and they told me that this data card was issued on some other person name Puspendra. Now, i was somehow able to reach Shyam and this person came on 12th Jul'11 and gave me new data card. Now again the internet is not working and now the address verfication has failed becuase no one came to do the verification and till today i.e., 21st of Jul'11 my internet is not working.

Please help me with this issue.

Data card # : 7428110777

thanks
Somya Gupta
nyka July 11, 2011
WORST SPEED
I have never seen such worst speed and network. since i chose reliance i always unsatisfied regarding speed and network. It is much much less than 144kbps.
check out the problem and solve it asap.
AKR2 July 8, 2011
No Roaming Service Wrong Bill
Hi

My Reliance Netconnect Internet Services Broadband post paid MDN No is: 7439066266.
For the last three month, starting from 10th of April 2011, I am not getting the service of Reliance Netconnect service at my present location. I have sent them several e-mails and asked the reliance Customer Care to terminate my reliance netconnect due to non-availability of reliance network. (Vide Reliance Interaction No: 2255678183 dated April 19, 2011, Complain no: 153510865, 153511291, May 26, 2011.) But for the last two months they are neither giving me the service nor stopping sending the bills. On May 26th, 2011 they confirmed that if I paid Rs. 477, they will terminate the connection and they would stop harassing me by sending false bills.
Accordingly, I paid Rs. 477 on date 29-05-2011. After getting the money from me, they denied to terminate the service and instead insisted upon changing my plan, which I said, would be of no use to me since there is no network from their side. They sent one email message stating :“ please note that your data plan has been changed to BRDBAND2GB_5003MF with effect from 02-06-2011”. They also confirmed that, as there is no service from their end, there will be no charges during these three months. But, till date I am unable to use the Reliance netconnect data card, starting from 10th of April 2011. But they did not stop sending the bills. On 25-06-2011 again they sent one new bill without providing any service.
In spite of my repeated request, (both by email and phone call), to terminate the service, they are neither terminating the service, nor providing the service. All they seem to be interested is harassing their customer by sending wrong bills.
Reliance netconnect service is very poor. I am not getting any reliance tower or connection.
They keep on sending the bills, in spite of my repeated request both by email and by phone to terminate my account, due to non availability of services. I am absolutely unable to connect to internet through Reliance Netconnect. Hence, I am compelled to buy other internet services to do my work. Now, Reliance Netconnect is totally useless for me. The total investment for buying reliance netconnect broadband has proved useless.
I am absolutely upset with their service and their customer care from their Kolkata office.
Dhumal Surveyors June 29, 2011
Not Sending bill on our e-mail
We are using your Wireless Reliance Netconnect facility from last four months. We do not able to pay the bill amount as on or before due date of bill because of non receiving of bill on or before due date. We didn't received a bill of month June 2011. We got time to time information of our weekly usage details on e-mail which is send by you. But we didn't get any billcopy for our connection on e-mail. We kindly request you, please send the bill by e-mail service on our e-mail id [email protected]
AKR2 May 26, 2011
Poor Service and Wrong Billing
My Reliance Netconnect post paid MDN No is: 7439066266.
For the last two months I am not getting the service of reliance netconnect. I have send them several e-mails and asked them to deactivate my reliance net connect due to non-availability of reliance network. I have also called them several times to deactivate the service and stop sending bills. But for the last two months they are neither giving me the service nor stopping sending the bills. In this context my reliance netconnect Customers Care interaction no: 2255678183 dated April 19, 2011.
I have purchased the Reliance Netconnect from Howrah, West Bengal. For the last three months I am on roaming. In roaming reliance netconnect service is very poor. I am not getting any reliance tower or connection. When I am complaining over phone, they are denying the receipt of email send by me.
They keeping on sending the bills, in spite of my repeated request both by email and by phone to deactivate my account, due non availability of services. I am not getting any tower or connection. I am absolutely unable to connect to internet through Reliance Netconnect. Hence, I am compelled to buy other internet services to do my work. Now, Reliance Netconnect is totally useless for me. The total investment for buying reliance netconnect broadband has proved useless.
Please advice how to stop these wrong bills.
amardeepkumar May 9, 2011
fraud with coustomer
i am Amardeep (8802058469) from Delhi, Hari Nagar (India) i bought 7 days before 1 data card from Reliance. its connection for 2 day only after that disconnected when i inquired executive said my verification is netgative, after 3 days again we verifying so please make this positive. but after day i heard from reliance center (Hari Nagar) mis Ruchi said we are verifity 3 times but still nagative. its very true from my side executive came only one time. i received my welcome call 2 time from relieance but again my problem is still. know i decideced to purchased any other net connecetion and said relienace center to return my money but they are refusing me.
kunalhappyfeet May 1, 2011
Recharge Unsuccesful
I made a recharge of Rs. 1000/- on the 27th april 2011 for an unlimited 10GB plan for 30 days on my prepaid data card. I had refered to the tariff plans page available on this so called big player's website, which I would assume will offer the latest information. Later, when I spoke to the customer care after the recharge still not reflecting in my account, they told me for Goo and Maharashtra circle the recharge has to be made for Rs. 1001/-. This is just a gimmick to rob people of their money and to cause unnecessary greivance. Their website does not mention that for the goa circle the charge has to be for Rs.1001/- (http://www.reliancenetconnect.co.in/tariff.html) and now the customer care tells me since I did the wrong recharge the money can't be refunded to me since it was my mistake. So basically, this big company is just sitting around working out these petty frauds robbing millions of people of small amounts who might not care to report it anywhere and go un noticed. Please everyone just stay away from such lying corporate frauds, they just want to rob you in a legal way.

Kunal Chandra
+919891081081

reliance datacard MDN : 9372615289
hnhnhm April 20, 2011
3G data card
sir i purchase a reliance netconnect. company provided me 5GB free usage. But i use only 2.2 Gb after that company deduct my balance and when i am complaint its from their customer care they saying that i used 5GB but my data card device showing only 2.2GB.

Afterall that i recharged my device with 50 rs. then my device running only 1 hour in 1x mode not in broadband. this day i rechargedagain with 50 rs. than again my device run only 45 min. and after that my total bal. deduct by the company.
And now company don't give me any suitable answer so please attention in this matter.
shivam2591 April 20, 2011
Data not credited in my account.
I have recharged my Reliance NetConnect from Reliance World here in Sector 18, Noida on 15/04/11 for Rs.1200 which is 15GB plan but till date my Reliance NetConnect balance is nil. I have called the customer care they are saying that "your recharge was successful but the data is not credited to your account, contact Reliance World", so i have contacted reliance world, they have taken my no. and all but no action have taken till date. Please look into the matter and rectify my problem as soon as possible.
Brijender Abrol January 17, 2011
Product not working
I had purchased Reliance Netconnect's CDMA Data Modem MG880+ with unlimited monthaly plan in Jul 2010. Upto 12 Sep 2010 it worked properly, but thereafter it stopped working and show the msg "The Remote computer did not respond". on contacting the costumer care, i got the reply, but not satisfactory. I recharged my connection on 05 Jan 2011 for next 3 months on paying Rs 1499/-. and contacted costumer care but still no connection. It is sheer disappointment and frustration. What should i do now.

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