I had purchase one mobile with 9 month validity prepaid card from local shop in the 21 octomber 2007 at pimpari, pune - 18. Some days back my handset get injured by some reason so i checked it from the near reliace service center. That people give me a remark that my handset MAIN BOARD get damage & simultaneously that people gave me approval letter from company for a new handset. That people told me go to the any reliance web world and show them approval letter they will give you new handset. But when I visited to the web world in the Aundh Area that people Behave like Strangers with me. They told me that they have not available model of this type and i have to visited all reliance web world in pune city personally. Which is not possible at all. So i request to the flore manager that please arrange something in this matter & give me the information that in which web world i find this type model. She told me that this type Classic 732 model is not available in the any reliance world because company had stopped manufacturing of this model long back. Then if company stop production of this type model then why should they give me approval for the same new model. Inside of that they have been approve me a another subsequent model. Because these all thing happened in the Warranty period. I also tried launch my complaint regarding this in this call center *333. But pravin shrimali named person behave very rudely with me. He get angry on me & told me that he is unable to launch this complaint and disconnect the call. If reliace give service like this then it is not so far that customer moved to the another services. so kindly look in to the matter.

SUNITA.

My reliance data card number is 9350626581. The speed is very worst and net is continuously connect and disconnect.

I've bought a reliance data card and net speed is pathetic. Either internet won't connect or take about 10-15 minutes just to load google.com. As promised or advertised by relliancecommunications.co.in
internet speed is no where near to 144KBPS, but it just only 1KBPS. when complained, they said I am not in their Prime network area. I took pain in taking my laptop to their sales and service center just to verify whether speed is fine. All I found is reliance never cross 2-4 KBPS where ever you go.

I don't understand why no body take any action against this high infrastructure cheaters. More over their sales and service center people doesn't have any respect for customers and even threaten to harm if you visit their place for good service. All they come up with is couple of phone numbers to contact to get a better service and those phone numbers are always engaged.

Request you to help people from loosing money by closing these fraud companies. This is just a valid attempt to save others from reliance Data card.

Thanks,
Upendra.

I bought ZTE 1x prepaid 15 days before but after 7days the internet doesn't connect giving error of remote computer... The complaint was given to the reliance world Phagwara- Punjab but still after 6 days the problem is not solved. This is due to very poor response from the phagwara - punjab center. Assurance is given every time I called them but the EXCUSE IS ONLY THE SYSTEM PROBLEM!!!

This complaint is for the Reliance world situated in Reliance World, The Forum, No. 23 & 24, Ground Floor, Kormangala, Bangalore. I went on Sunday to ask for Reliance prepaid connection. Reliance world executive asked me an amount which was (as per my information from Reliance web world office) 100 rs more and hence I requested for the receipt for this amount as I emphasized that this amount is higher and hence request for receipt with breakup. Which they agreed and once I filled up the form and paid the amount the same person told me that their system had not been working since morning and hence He could not give me the receipt.

On this, when I requested the complaint form that was also declined and said to me that they do not have the compliant form and usually don’t entertain complaints. Then I asked the manager (Mr. Suresh) of that office, He said the same thing and asked me to lodge compliant directly from the web. Although, I paid the amount on the guarantee from the same manager that I would get my receipts within next 48 hours and today is Thursday and neither had I got the receipts nor the simple call from their office.

Surprisingly, they don’t have complaint section in their website and hence I can not lodge a complaint.

Regards,

Abhay Chaturvedi
+91 80 41330202