I am enclosing my three complaints of different nature, which are troubling me most, over and over again…
Complaint 1:- phone number 9371004618
An amount of Rs 660/- was paid in cash for above number to be transferred to life time pre paid plan on 28th april 2008 at Khadki. Reliance Web Express. The above charges included the unbilled usage for month of april till 28th april and the migration charges…
I was given the manual receipt for that since there was no light there at that moment. And I was told not to operate the cell for next 2-3 days as the unbilled usage will get differed and therefore cant be processed…. Today even after 1 week there is no response regarding my conversion and instead I have got sms to pay remaining bill…
Today I tried to speak to Khadki Web Express on phone on the numbers given on stamp of the manual receipt.. Initially the numbers were not responding and all of the sudden both numbers got switched off at same time… this shows that they are avoiding customers…
May I ask for ur kind interference in this to get the matter resolved at the earliest!!
Thanks
Maj Arun Datta
Dapodi, Pune
Contact number 09371004618 and 9823416505


Complaint 2:- phone number 02030625987
this number is newly installed number on my name and it was installed on 27th april 2008 and very next morning that is from 28th april this phone set is lying dead with no dial tone….and on calling I am getting message that “this number is temporarily out of order”…
today this was registered with complaint number…68051443….seeing the attitude of customer executives I am very hopeful that this will again not be resolved till some interferes… so may I request you to look into it!!
Thanks
Maj Arun Datta
Dapodi, Pune
Contact number 09371004618 and 9823416505

Complaint 3:- phone number 02032546049
The above mentioned number was surrendered to Reliance web world/express at Aundh branch(some where in later half of year 2007)… the set number LG 350 R was also surrendered there along with all the charges left over… later on it was seen that an approx amount of Rs 200/- was due on my side from the Reliance.. and I was given receipt for that… unfortunately due to theft in my car, my documents are also stolen including that receipt…but it is more than 6 months that I have not got any amount to me till date!!! may I request to look into it!!!

Maj Arun Datta
Dapodi, Pune
Contact number 09371004618 and 9823416505

The following is the complaint that I lodged with
Reliance for their unscrupulous work. This also
concerns you.
Your labourers are laying the underground cables in my
locality at New Alipore, P Block, Kolkakta so randomly
that they were about to snap a 130, 000 volt electric
line to a distribution box. Luckily four CESC
supervisors visited the spot and stopped them. They
said that the electric furnace are cremated work on
6000 volts. So, napping of such a high voltage line
will create havoc. They do not have any underground
plan, and are likely to snap gas line. electric line
or sewer line. You should note that any of these
snapping will cause penalization of the residents. I
wonder why there is no supervisor to whom we may
communicate to raise the their attention to our
problems. The labourers do not have any
accountability. The nature of their work may raise
serious questions about the integrity of your renowned organization.

I have a prepaid connection from reliance,iam respecting your company because i am getting good service from you ,when ever an where ever i am getting range,so myself ,family and friends selected your network.
Acutally iam retailer i have to be connnected to the city its important to me as my business works being intouch with my customer and shop retailers for that purpose i used a std calling card and E-recharge that but when i make calls to other mobile it was saying"this is not a vaild number plz check the number and dail again
ur call coudld not be completerd thanku" .But when iam calling by other mobile it a was working fine mIND THAT WHILE USING THE STD CALLING CARD U SHOULD BE TYPEING *375FALLING WITH STD CODE AND NUMBER I know abt that .AT THIS POINT I CALLED TO THE CUSTOMER SERVICE AND there was the whole drama starts when i explain what goig with this service the first person in the customer service was 1)RAVINDER ,HE SIMPLY transfers the call to without solving the problem he did nt lanuch any feedback or comlaint just transfer the call to
2)SHRUTI she was HR in customer service i spokento her for 15 minutes i told the problem then she transfers the call to (reminding u she also did'nt lanuch any complaint and feedback the problem that i faced i told her to lanuch feedback and try to solve the problem) BUT she transfer the call to her SUPERVISIOR
3)CUBER.SHEIKH she was superviisor and when she answered she doesnt know my problem and she once again asked me abt what i was facing the problem and without any itimation she just transfers to executive
4)RAFI this was on of the halirous executive when i asked him "WHATS HIS DESIGNATION ?" he repiled that i am a B.TECH.and still he acan't offer any satif cation to me and transfer the call to other supervisior
5)BINDU at last she took my complaint and but still she cant solve the std calling card so she transfers it to the techinncal department std to
6)murali its seems he was the department incharge and given men the service department no coplaint number 63997160 and i also lanuch a complaint against the excutives to and their complaint number was 63996782and upto know its not been solved so what should i do ?????????????
please reply me
I SINCERLY FEEL, and HAVE BEEN DAILY CALLING AND WASTING MY VALUABLE TIME AND ENERGY WITH
THE IMMATURE AND INEXPERIENCE STAFF OF RELIANCE CUSTOMER CARE PEOPLE.
THEY DONT EVEN KNOW HOW TO SPEAK AND WHAT TO SPEAK.

NO SUPERVISOR WANTS TO ATTEND TO CUSTOMER COMPLAINT.
I AM NOT ASKING RELIANCE FOR ANY FAVOR, BUT A SERVICE WHICH I HAVE PAID FOR.

I bought a cordless phone LG CDMA LSI-110 from reliance on prepaid and used it for a while. I had about Rs300 calling time when I stopped using the phone for a while. When I wanted to use again it did not work. My number does not exist any longer.
I complained and now waiting for more than 2 months to get connected.
My phone number was 0469 3250498. The shop handling my case 0469 3250160.
My home number is 0469 2605613 and Mobile: 9744299812

Reliance is cheating the public and robbing people to become the richest in the world?
Please make sure I get connected fast. Please do the needful.

Thank you
Sincerely yours
Dr Z Varkey

Unsolicited telephone calls listed at ukmall.net/undigested/spam