Hi there,

Recently had issues with Reliance postpaid connection, I purchased two numbers as I needed to converse between those numbers for free. I inquired and executive told me that there is plan for 99 rs, he said take 2 numbers, 99 rs rent for each number and 50 rs extra each number to make it CUG and to converse free. I said fine and paid 350 per number as a activation charge and got two simcard after 10 days.

When I received them, I called Customer services and found that they have activated 399 rs plan and no CUG has been offered. Customer service executive were not ready to take complaint about this and executive just did not respond at all.

I found this very frustrating and I am going to go against this in court of law.

Thanks and Kind Regards
Huzefa Motorwala
98 98 9 31 32 9