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prasanta chakrabarty
September 28, 2010
wrongly deducted balance
phone no is 7669812045.At the date of 27/09/2010 I have checked my prepaid account and observed 49 rupees deducted from my account. Immediately call to customer care, they told me it is deducted for movie masala activation at the date of 23/09/2010 which is unknown to me and no activation msg comes to me.They told me that it is technical fault. So I told him to recover that money.They told me it is impossible.So my question is why I will lost my 49 rupees due to your technical fault. Reliance is a big and reputed company.So this type of mishappening is not acceptable. pls return my money and take action immediately.
thanks.
prasanta chakrabarty
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August 6, 2008
shows low balance on calling actual balance is 31 Rupee
Dear Sir,
My Reliance prepaid mobile number 9368152588 having balance of Rs. 31.70 and I want to do a local call and the message from customer care is that your account balance is low for this call, if a company like reliance is doing this then it is better to go on some other services.
Piyush
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November 17, 2007
unnecessary deduction of account
My no.9359712962, this is second time when you have deducted Rs.49/- towards cricket news during the matches but i had never requested you to sms me the cricket news. Request you to please credit Rs.98/- immediately to my account.
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November 14, 2007
recharge mockery
my cell no. 9363122656
customer since 6 years
maximum canvassed to reliance during this
diwali and other seasons LIKE A FOOL
on 10th november rs.350 e charged
supposed to have credited 200 and odd rupees
in main account and 112 rupees to reliance account
rs.112 credit not given. i lodged complaint
through customer care on 12th. i was told
matter will be redressed in 48 hours.
again contacted customer care on 14th. promise
given matter will be looked into.
nothing done so far. i am shamed to be reliance
customer. i talk to a reliance number from 10th
onwards almost 5 times for long time. for all
this my main account debited.
i also e charged rs.36 talk tucker on 10th.that also
not done properly.
if you have any business ethics, care on customer,
fear on dharma or minimum decency act now
and do all the needful immediately.
your bpo chennai customer reps. gopinath
and jayanthi are anti customer and harsh.
you have details. what ever i talked to reliance
the amount debited to rs.112 and credited back to
main account. recharge 36 ruppes talktucker
properly.
i really pity dhirubhais name and fame.
no courtesies
with no regards
poor reliance customer
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September 8, 2007
Bad behavior of customer care executive
I call reliance customer care executive, 7th september at 9.59pm for know about tariff cards and sms services provide by RIM. My call attend a lady. She cant give me real information and treated me very bad. She can not tell me her name. I want that such type of customer care executive should be dismissed for the job. I call *333...
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