Dear Sir/Madam,
Today on 31-07-2009 6:45 PM i have recharged my Reliance prepaid CDMA connection with Unlimited 999 plan in which we get rerliance to reliance unlimited call and Rs 39 recharg for 50 Paisa STD call.
When i have recharged i made call to reliance mobile to and i got 3 Rs deducted.
When i called Reliance Customer Care *369# they told me that Rs 39 recharge override the 999 Unlimited plan so you would not get the benifit of 999 Rs. It is disabled when i asked for money back they told me it would not refund its gone. Even they were not lodging my compain when i ask them to their manager after a 1 hours total hold down time they told me that it can refund back. and asked me to call
Easy recharge customer care then i approached to the shop keeper where i got rechare he made call to the esy recharge cusomer care and they have also took half and hour and at last they told that it can be refund when we asked then what about our Rs 999 they said there is no system to refund it back.
My No. is (Chennai) 9380727633 and i made call to Delhi Reliance CDMA No - 9310532758 (My wife No.)
I lodge a complain after s0 many try and got complain no. 105705153. but when called up again for the same they told me that it can not be done.
Dear Sir/madam, Please help me out i am very dipressed that my hard earn money is just waisting for nothing which i have not even used a single rupee.