dear sir/madam,
my name is nirmal kumar & my phone no. is 9832668729.
i would like to draw your attention to the uncalled tensions that i have been subjected to by your marketing exercises and subsequent unwarrented deductions from my prepaid balance.
i had complained about this earlier also ref:-service request no 104756578 dated 22-7-09.reply mobile no-9320386058. which was subsequently solved by you. but pls try and understand that i do not have time to do the same exercise again and again, going through that harrowing experience of complaining and resolving problems that are unwarrented. i have better things to do. if u do not care for your customers peace and money pls refund the balance in my prepaid account and terminate my connection.
on 4-11-09 i received a message saying "you are already subscribed for this health pack". what is rediculous is that i have never subscribed for any of your packs. a wrong deduction of rs. 30 was made. yesterday again i.e. on 27-11-09 at 1.08.07 am i received a message saying "your subscription to health service has been renewed on nov 27 2009 for rs. 30 for 30 days..."
a total of rs. 60 has been wrongfully deducted from my prepaid balance.
i had requested u to pls register me into the DND registry for which u had send me a message saying it will be activated soon, but till now i am continiously receiving unwarrented marketing calls.my regn no is-DND9832668729.
pls rectify the problem and credit the amount(rs.60) to my balance as soon as possible.
pls consider this as my last complain to you and solve the problems immediately.
Nirmal.