Cheating/Fraud by Religare Securities/Asif Nazir Tinda
This is the email I sent to Religare Securities but I am not being given any satisfactory reply.
Please help mer ecover my hard earned money
I could not attach the recording but I can provide it to any one who needs it.

From: Mohd Ubaid <[email protected]>
Subject: Fw: Re: Refid: Rel-4633850 Fw: COMPLAINT AGAINST ASIF NAZIR TINDA AND I WANT MY MONEY BACK
To: [email protected], [email protected]
Cc: [email protected], [email protected], [email protected]
Date: Saturday, January 15, 2011, 12:19 PM

Hell Ashu and Gagan,

Respective leaders, please look into this matter, you must have noticed the kind of ugly response that was sent by the escalation team.

--- On Fri, 1/14/11, Mohd Ubaid <[email protected]> wrote:

From: Mohd Ubaid <[email protected]>
Subject: Fw: Re: Refid: Rel-4633850 Fw: COMPLAINT AGAINST ASIF NAZIR TINDA AND I WANT MY MONEY BACK
To: [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected]
Date: Friday, January 14, 2011, 5:19 PM

Hello all,

Including few more people in this email to let every body know what has been going on and I'll start including media personalities and SEBI officials if I don't get replies.

I THINK YOU SHOULD SERIOUSLY CHANGE THAT TAGLINE TO - RELIGARE - VALUES THAT DON'T/NEVER AND WILL NEVER BIND.

Exactly what I thought has happened, Rajeev from your escalation desk committed on Tuesday Dated 11/01/2011 that he would get back to me with the resolution with in two to three days and here I am waiting for his call and Friday is gone, Saturday and Sunday will be gone too, and you would say we don't work on Sundays, BLOODY HELL, I DON'T THINK YOU WORK ON WEEKDAYS AS WELL, that's the level of your commitment that shows how professional the escalation team AND THE WHOLE RELIGARE IS, I even called the number he called me from and said that this is his direct number and Payal picked it up and said that he is not available as of now and She will convey my message, AND i HAVE TILL DATE NOT RECEIVED ANY CALL, this shows the level of customer service and this is again the testimony of how careless/Negligent you all are in
terms of providing customer service.

I spoke to Neeraj Dated 14/11/2011 and he said that my matter is being handled by the
grievance team and he has also sent my call records to his Zonal Manager, I categorically
told him and telling you all again that there were times when I used to ask the lady who
used to call me for the confirmation of trading that ok if it's sold at this rate, at what
rate it was bought and she simply would have no answer and would tell me that SIR MAIN TO BACK OFFICE ME HU MUJHE IS KE BARE ME NAHI PATA, so that's the reason I did not use to ask her questions and used to speak to Asif Nazir Tinda about whom I guess by now every body in your organisation would know as to how big a cheat/fraud he is.

And this is what happens at GREEN PARK BRANCH or I guess at all the branches of Religare Securities, you do trading on client's behalf, give calls from your personal mobile number and than at the end of the day client receives confirmation call, SO MY QUESTION IS IF THE PERSON WHO IS CALLING ME DOES NOT KNOW WHAT HAS HAPPENED IN THE PAST, WHO THE HELL AM I SUPPOSED TO SPEAK TO OTHER THAN THE REPRSENTATIVE WHO OPENED MY ACCOUNT, THE REPRSENTATIVE
WHO IS TRACKING MY ACCOUNT, THAT'S WHAT I USED TO DO AND THERE YOU GO, YOU HAVE THE WHOLE PICTURE OF LIES/CHEATING AND FRAUD DONE IN MY ACCOUNT, AND AFTER SO MANY EMAILS NO BODY CARES TO TELL ME AS TO WHERE THE INVESTIGATION HAS REACHED AND WHEN MY HARD EARNED MONEY WILL BE RETURNED TO ME.

INSPTE OF PROVING THAT ASIF WAS WRONG IN THE PRESENCE OF NEERAJ AND IT WAS HIS FAULT, I AM NOT GETTING ANY REPLY FROM YOUR SIDE.

I ALSO WANT TO KNOW WHAT ACTION HAS BEEN TAKEN AGAINST ASIF NAZIR TINDA AS TOLD BY NEERAJ

PLEASE REPLY IN BLACK AND WHITE AND CALL ME ASAP

Thanks
Mohammad Ubaid
9871793393
--- On Thu, 1/13/11, Mohd Ubaid <[email protected]> wrote:

From: Mohd Ubaid <[email protected]>
Subject: Fw: Re: Refid: Rel-4633850 Fw: COMPLAINT AGAINST ASIF NAZIR TINDA AND I WANT MY MONEY BACK
To: [email protected]
Date: Thursday, January 13, 2011, 3:21 PM

Hi there-

As it was promised by Rajeev Sethi, I expect a resolution call by tomorrow.

Thanks

--- On Tue, 1/11/11, Mohd Ubaid <[email protected]> wrote:

From: Mohd Ubaid <[email protected]>
Subject: Re: Refid: Rel-4633850 Fw: COMPLAINT AGAINST ASIF NAZIR TINDA AND I WANT MY MONEY BACK
To: "[email protected]" <[email protected]>
Date: Tuesday, January 11, 2011, 6:24 PM

Hello there -

Let me tell you whatever happened in that room it happened in the presence of Neeraj and he agreed considering the points I made and the recording I played that it was purely Asif's fault and Asif committed mistakes.
Please let me know of the proceedings because I am not going to let my hard earned money go in vain.
Another point that I would like to make here is that when I reached your office at Greater Kailash on Tuesday dated 04/01/2011 he showed me the rates of those puts on his Terminal, if you have a CCTV camera installed, get that recording and hear it out and see what he showed me, I even asked him how I would be able to check the rates for those puts going forward, he told me to go CNBC TV 18 website and go to F&O section and there I can check it out, it's obvious that a new investor would not know all that, and had he told me that he has incurred a loss in my account I would not have spared him that day but since he told me all those lies I went back without saying any thing but still shocked and in pain and started tracking the rates of those puts, had he told me about the loss that incurred due to his negligence and lies, due to human tendenacy I would have shouted, screamed and even abused, I would have asked numerous questions and most certainly would never have agreed to accept it and he also would not have had any answer to my steamy questions.
Let me know.

--- On Tue, 1/11/11, [email protected] <[email protected]> wrote:

From: [email protected] <[email protected]>
Subject: Refid: Rel-4633850 Fw: COMPLAINT AGAINST ASIF NAZIR TINDA AND I WANT MY MONEY BACK
To: [email protected]
Date: Tuesday, January 11, 2011, 6:58 AM

Dear Mr. Ubaid,

This is with reference to your below mentioned email and your communication held as on January 11, 2011 with our official Mr. Rajeev Sethi, we would like to thank you for sparing your valuable time in discussing your concerns with us.

As discussed, we are working on your queries and will revert to you with the resolution shortly.

Thank you for your cooperation and patience.


Regards,

Religare Relationship Team

From: Mohd Ubaid [mailto:[email protected]]
Sent: Monday, January 10, 2011 6:01 PM
To: Neeraj Krishan Rajput; Gagan Randev; Ashu Madan
Cc: Praveen Kumar Singh; Manish Prasad; [email protected]; [email protected]; [email protected]; Anil Kumar Gupta; [email protected]; Rajesh Doshi; Sunil Godhwani; [email protected]; Anil Saxena; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]
Subject: Fw: COMPLAINT AGAINST ASIF NAZIR TINDA AND I WANT MY MONEY BACK


--- On Mon, 1/10/11, Mohd Ubaid <[email protected]> wrote:

From: Mohd Ubaid <[email protected]>
Subject: COMPLAINT AGAINST ASIF NAZIR TINDA AND I WANT MY MONEY BACK
To: [email protected], [email protected], [email protected]
Cc: [email protected], [email protected], [email protected], [email protected], [email protected]
Date: Monday, January 10, 2011, 12:24 PM

Addressed to Neeraj Krishan Rajput,

This is with the deepest regret that I inform you about the CHEATING/FRAUD that has been going on with my Trading account with my Religare's Green Park Branch by ASIF NAZIR TINDA.

Below are the details of the Branch.
Account details
Dear MOHD UBAID
Following are Your Account details
Dealer Name: Asif Nazir Tinda .
Rm Name: Pravin Kumar Singh.
Introducer Name: Pravin Kumar Singh.
BranchCode:1716.
CLIENT CODE – MU1015

As discussed with you in detail in your office at Green Park in the presence of Asif Nazir Tinda and my Father Mr. Mohd Ahmed, I am detaling the conversation in BLACK AND WHITE.


LET ME TELL YOU THE BACKGROUND OF WHAT HAPPENED EARLIER BEFORE I CAME TO YOUR OFFICE TODAY DATED 10/01/2011.

Asif Nazir Tinda came to my place to open the trading account and told me that he does trading in shares and currency and always put a stop loss and from the first day onwards he started trading in Derivatives without my knowledge and he mostly used to call me from his personal mobile and I used to get confirmation at the end of the day, I told him several times to be on a safer side and told him to trade in shares but he kept on trading in Derivatives, so I told him to not buy more than 10 lots in a day but he kept on doing what he wanted and in the middle of the month somewhere he bought 1000 put options and said he would keep it on hold since it's rs 8 to rs 10 down than I asked him on daily basis about the rate of that put and if this is the only option I had and he agreed to it, about 2 days back before the expiry he said it's rs 20 down and on the last day I sent him an sms on his mobile number #9811058142 asking him to sell those puts he did not respond and when I called him he said there was no point selling those puts because those were rs 40 down and he rolled over those puts, I was shocked to hear that, another thing is that I deposited rs 100, 000 and were credited on 13/12/2010 and he said he would get the brokerage reduced to rs 30 and said on the first business day of the month he would get the adjusted ledger moreover he also said that there will be no account opening fee and the brokerage of rs 75 that is chanrged on my account will be adjusted to rs 50 once I get the adjusted ledger, I called him for the confirmation and he asked me to come to his office at Green park when I went there on Tuesday dated 04/01/2011 he said he had rolledover Nifty 5700 put option 1000 quantity currently trading at rs 7, Nifty 5900 put option 500 quantity currently trading at rs 23 and and Nifty 6000 put option 500 quantity currently trading at rs 44 and he bought them at rs 57, 60 and 62 respectively, I was more shocked and in pain at this time because I did know any thing about those puts because when I used to ask him about my current position he would tell me you only have 1000 puts in your trading account and I asked him that why did he not tell me about those puts he said you would have got the confirmation in the evening that those puts expired (and I remember when I got the confirmation I did not know what is happening I even asked at what rate those were expired and the lady who called me said sir EXPIRY TO ZERO PAR HI HOTI HE NA, I did not have a CLUE about what she was saying so I thought Asif did some trading in the day and said that he rolled over those puts so she must telling me about those so I did not ask any more question. Moreover when I used to get a confirmation call I used to be informed that this is what you have done in the day and I was never informed that this is my current holding and even if I ask that if you have sold this at this particular rate at rate it was bought she would not have that information) He at his office than showed me that I had around rs 20, 000 balance in my account and said when rollover happens exchange blocks some margin of the rollover so he said around rs 30, 000 is blocked there and when those puts are sold the block money rs 30, 000 will be credited to my account.

In the consequent days Market was down and I was constantly in touch with Asif and he said we need to hold those puts for a little longer period of time becaue 5700 put option is stil trading at a very low price, on Friday dated 07/01/2011 Nifty was 67 points down so I called him and asked him if he sold those puts he said he is not at office and we should hold a little longer because market would go further down when Nifty was150 ponts down I called him up on his mobile and asked him to sell those puts he said he has already instrcuted some body at his branh and they are modifying the bidding orders so I asked him that I need to sell those right now he said ME BAT KARTA HU and after few minutes when I tried to call him his mobile was not reachable so since there were only less than 30 minutes left for the market to close I called the branch number to sell those puts and I was told that the order is getting rejected I ws furious and asked them why they are not able to execute it, they said you need to contact Asif and his number was not reachable I called the brach several times and than I was made to speak with the Associate Branch Manager - Neeraj Krishan Rajput, I told him the whole story and he said you can come to office and we will talk about it in Asif's presence and he will get a call back done from Asif, in the evening Asif called me and said TUM NE MERE LIYE BHASOODI CREATE KAR DI, TUM NE MRE OFFICE ME CALL KAR KE MERE BOSSES SE COMPLAINT KAR DI, I THAN ASKED HIM WHAT HAPPENED WITH THOSE PUTS WHO MERE PAS SHOW KYO NAHI KAR RAHI SO HE SAID AAP OFFICE AIYE ME AAP KO PURI STATEMENT DETA HU I AGAIN INSISTED HIM TO TELL ME WHY THOSE ARE NOT SHOWING IN MY ACCOUNT HE SAID AAP OFFICE AIYE NA ME SAB DIKHATA HU AND DISCONNECTED MY NUMBER.

IF I GO BY WHAT ASIF SAID
I HAD 5700 PUT OPTION 1000 QUANTITY IT WAS AT AROUND RS 30 ON FRIDAY
I HAD 6000 PUT OPTION 500 QUANTITY IT WAS AT AROUND RS 150 ON FRIDAY
I HAD 5900 PUT OPTION 500 QUANTITY IT WAS AT AROUND RS 90 ON FRIDAY

TOTAL VALUE 160000 RS(APPROX) THE DAY I INSTRUCTED ASIF TO SELL THOSE PUTS DATED 7TH JAN 2011 HAD THEY BEEN AVAILABLE IN MY ACCOUNT AS WAS TOLD TO ME BY ASIF OVER THE PHONE AND IT WAS HIS OWN MOBILE NUMBER AND IT’S UPTO YOU TO FIND OUT THE RECORDS OF HIS CALLS MADE BY HIM TO ME.

SO I WAS CLEARLY MISGUIDED AND MISCOMMUNICATED BY ASIF THROUGH OUT SINCE BEGINNING


NOW LET ME TELL YOU WHAT HAPPENED AT YOUR OFFICE TODAY DATED 10/01/2011.

I reached your office at Green Park in the morning at around 11 AM and I spoke to you - Neeraj Krishan Rajput in the presence of Asif Nazir Tinda and my father Mr. Mohd Ahmed.

You told me that I have incurred a loss of around rs 1, 37, 000.00 and explained what happens in puts and calls that I already knew after I realised that because of the CHEATING/FRAUD committed by Asif

Asif than said that he was ill and he did not know that my positions were reduced to ZERO
I am NOT responsible if he was negligent in tracking my account because he was the one who was tracking it from the firsdat day and did not even tell when I asked if I have any thing apart from 5700 puts.

I asked him why did he tell me on Thursday dated 30/12/2010 that he rolled over my put option he than started uttering lies that he did not tell me he rolled over those puts and said that he told me that he will roll over those puts than you (Neeraj) ASKED HIM DID YOU GET A CALL FOR ROLLOVER AND HE SAID NO AND THAN YOU SAID THAT IF YOU DID NOT GET A CALL YOU WOULD NOT HAVE BEEN ABLE TO ROLL OVER ANY POSITION.
(This again shows that he kept me in dark and kept on giving me false information)

THE BIGGEST POINT IS THAT WHEN I ASKED HIM TO CONFIRM THAT HE CALLED ME LAST FRIDAY DATED 07/01/2011 AND SAID - AAP NE MERE LIYE BHASOODI CREATE KAR DI, TUM NE MRE OFFICE ME CALL KAR KE MERE BOSSES SE COMPLAINT KAR DI, I THAN ASKED HIM WHAT HAPPENED WITH THOSE PUTS WHO MERE PAS SHOW KYO NAHI KAR RAHI SO HE SAID AAP OFFICE AIYE ME AAP KO PURI STATEMENT DETA HU I AGAIN INSISTED HIM TO TELL ME WHY THOSE ARE NOT SHOWING IN MY ACCOUNT HE SAID AAP OFFICE AIYE NA ME SAB DIKHATA HU AND DISCONNECTED MY NUMBER.

HE AGAIN LIED THAT HE DID NOT TELL ME THE ABOVE MENTIONED STATEMENT, I THAN STOPPED HIM AND PLAYED THE RECORDING WHERE HE SAID THE EXACT SAME THING WHICH SHOWS THAT I AM NOT RESPONSIBLE FOR ANY OF THIS LOSS.

I asked Asif that when I came to your office on Tuesday 04/01/2011 you told me that he rolledover Nifty 5700 put option 1000 quantity currently trading at rs 7, Nifty 5900 put option 500 quantity currently trading at rs 23 and and Nifty 6000 put option 500 quantity currently trading at rs 44 and he bought them at rs 57, 60 and 62 respectively.

Now Asif again started uttering lies and said I did not tell you that I rolled over those positions I said I will roll over those positions.

NOW THE FIRST POINT IS THAT HE TOLD ME THAT HE ROLLED OVER THOSE POSITIONS AND SECONDALY YOU CAN NOT ROLL OVER POSITIONS AFTER THE EXPIRY HAS ALREADY HAPPENED, HE SAID THAT IN YOUR – NEERAJ, PRESENCE AND I CAUGHT HIM THERE AND POINTED OUT THAT HOW COULD HE TELL ME THAT HE WOULD ROLL OVER MY PUTS AFTER THE EXPIRY HAS ALREADY HAPPENED.

YOU THAN WENT OUT OF THAT ROOM TO SPEAK TO THE ZONAL MANAGER AND TO SPEAK TO ASIF’S SENIOR AND ASKED OFFICE TO STAY OUT OF THE ROOM.

NOW MY MOTIVE OF WRITING THIS EMAIL IS THAT I AM NOT RESPONSIBLE FOR THE LOSS THAT HAPPENED DUE TO THE NEGLIGENCE/CHEATING/FRAUD COMMITTED NY ASIF AND I WANT MY MONEY BACK ASAP.

OTHERWISE I WILL FLOAT THIS EMAIL AND THE RECORDING THAT I HAVE IN WHOLE HEWITT, I HAVE CONTACTS IN CONVEGRYS, BANK OF AMERICA, IBM/DAKSH, BHARTI AIRTEL AND MANY MORE ORGANIZATIONS AND MOREOVER I WILL HAVE THIS PUBLISHED IN TIMES OF INDIA AND HINDUSTAN TIMES AND WILL GIVE THEM THE URL WHERE EVERY BODY CAN LISTEN TO THE RECORDING AND I AM SURE IT WILL CAUSE A LOT OF BAD NAME AND IT WILL CAUSE A LOT OF ACCOUNT TERMINATION, NOT ONLY THIS I AM READY TO GO TO SEBI AND COMPLAIN AGAINST ASIF AND THE RELIGARE’S GREEN PARK BRANCH.

ON INSISTANCE OF NEERAJ I AM NOT GOING TO SEBI AND NOT DOING ANY THING THAT I SAID ABOVE FOR THE TIME BEING HOWEVER IF I DON’T GET MY MONEY BACK I WILL DO WHAT I SAID ABOVE AND MUCH MORE.

NEERAJ TOLD ME THAT HE WILL TRY TO GET THE BROKRAGE ADJUSTED THAT IS ALREADY CHARGED IN MY ACCONT, WILL HAVE SOME BODY SENIOR TRADE THROUGH MY ACCOUNT AND WILL GET THE FUTURE BROKERAGE ADJUSTED AND WILL TRY TO RECOVER MY MONEY, NOW I WANT IT ADJUSTED AND IF THE WHOLE BROKERAGE ADJUSTED WHICH WOULD BE MORE THAN RS 60, 000 MY ACCOUNT BALANCE WOULD BE SOME WHERE AROUND RS 80, 000 TO RS 85, 000 AND CHANCES WOULD BE HIGH THAT MY MONEY IS RECOVERED, AND PLEASE BLOCK ASIF’S SALARY AND HIS FULL AND FINAL AND HAVE IT DEPOSITED TO MY ACCOUNT WHICH WILL CATER IN COVERING SOME OF MY LOSSES.

SO PLEASE GET IT DONE ANT GET MY MONEY RECOVERED ASAP
I ALSO WANT TO KNOW WHAT ALL ACTIONS HAVE BEEN TAKEN AGAINST ASIF NAZIR TINDA.

MY FATHER AND I WOUL PERSONALY LIKE TO MEET SOME OF THE TOPSHOTS OF YOUR COMPANY OVER THIS ISSUE IN THE PRESENCE OF MR ASIF TINDA & YOU ASAP.

MONEY THAT HAS BEEN LOOTED BY YOUR COMPANY/ASIF IS THE HARD EARNED MONEY WHICH I WOULD NOT LET GO EASILY I DON’T WANT YOU TO OFFER ME PEANUTS FOR SUCH A BIG CHEATING/LOSS/HARRASMENT THAT I HAVE/HAVE BEEN SUFFERING BECAUSE OF HIM/YOUR COMPANY

IN VIEW OF THE RECORDING THAT I PLAYED IN YOUR PRESENCE AND IN VIEW OF THE POINTS THAT YOU AND I CAUGHT THAT I HAVE MENTIONED ALREADY ABOVE PROVE THAT IT’S ONLY ASIF TINDA WHO IS RESPOSIBLE FOR THE LOSS/HARASSMENT.

MOREOVER ASIF IS THE REPRESENTATIVE OF RELIGARE AND IF WE ARE TALKING TO HIM BY WHICHEVER MODE WE ARE TALKING TO RELIGARE SO IT’S ENTIRELY YOUR RESPOSIBILITY TO FIND OUT WHAT ALL CONVERSATIONS HE HAD WITH ME, I AM NOT RESPOSIBLE FOR THE MISCOMMUNICATION AND I AM NOT REQUIRED TO RECORD EVERY THING THAT HE SAYS, I ONLY RECORDED ONE OF THE CONVERSATION WHICH PROVES THAT HE WAS LYING AND HE WAS CAUGHT LYING IN YOUR PRESENCE.

(ATTACHING THE RECORDING FOR YOUR REFRENCE, WHEN I ASKED KI KUCH BHI NAHI DIKHA RAHA, HE REPLIED THAT MONDAY KO AAO SAB CLEAR KARWATE HAIN AAP KA WHEN I ASKED DIKH KYO NAHI RAHA HE, HE SAID THAT MONDAY KO AAO SAB DIKHATE HAIN PLEASE LISTEN TO THIS CONVERSATION WHEN I ASKED HIM THAT, ME NE AAP KO KITNI BAAR CALL KARA AND HE REPLIED THIK HE MERI AAP KE SATH DISCUSSION CHAL RAHI THI, AADMI BIMAR BHI HO JATA HE, THAN I SAID APNE PESE KE LIYE ME CONCERNED HUNGA YA AAP, THE POINT I AM TRYING TO MAKE HERE IS THAT IF I KEPT CALLING HIM ON FRIDAY AND I WAS ONLY CALLING HIM TO SELL MY PUTS AND HE TALKED TO ME IN A WAY AS IF THERE WAS NOTHING WRONG IN MY ACCOUNT WHEN I INSISTED AND ASKED HIM TO TELL ME WHAT I HAVE, HE STARTED TELLING ME AAP OFFICE AAIYE MONDAY KO SARI STATEMENT DETE HAIN MAIN ABHI KUCH CONFIRM NAHI KAR SAKTA BUT IF YOU LISTEN TO THIS CAREFULLY IN THE BEGINNING OF THIS CALL, HE SAID MAIN ONDAY KO CLEAR KARWA DUNGA, MONDAY KO AAP KO SAB DIKHATE HAIN.

I AM NOT CONCERNED IF YOU WANT TO HOLD AN INQUIRY AGAINST HIM SINCE I HAVE ALREADY PROVED THAT HE WAS LYING AND I CAN GO AHEAD AND FILE AN FIR AGAINST HIM AND THE BRANCH, I JUST WANT MY MONEY BACK.

TO REITERATE PLEASE HAVE A MEETING SCHEDULED ASAP WITH YOUR BOSSES.

LET ME KNOW.

THANKS
MOHAMMAD UBAID
9871793393/9910352514

Beware friends, you may also get trapped. Please go through entire one way communication from me to Religare, which they did not feel necessary to even reply:
Dear Sir,
Its the 3rd day, i am struggling to get my Rs. 17, 000/- which i had transferred on 6th Oct. Till now it has not been credited to my DEMAT A/c. on 6th i had called Mr. Abhishek and he told transaction is in process, yesterday i talked to Ms. Isha (2023651), she told your request about the same has been forwarded to the destined place. Today also i talked to Mr. Abhishek, he told your request has been forwarded to the destined place. You will have to wait.
I am amazed, i am mailing you on 05 mail IDs since 6th Oct. but did not receive a single reply till now. If it is your attitude then i have been fooled, now i am repenting why i opened DEMAT A/c in Religaresecurities. Today only i am going to open my new DEMAT A/c with other service provider. I vow not to trade any further more from Religare DEMAT. I am going to post the complete one way communication to Consumercomplaint sites.

Vikash Anand
N130730

On Wed, 07 Oct 2009 15:48:42 +0530 wrote
> Its 03:45 p.m. now, till now the transferred amount has not been credited to my DEMAT A/c. Today morning also i had talked to your CC ( Ms Isha, Ref # 2023651). She told me that my complaint has been forwarded to the respective department. Lastly i am suffering, due to your faulty system, and even making complaint just after the fault.
>
Forget about all, i have not received any reply from you all 05 mail IDs even after 24 hours of my complaint. What an effective world class service you are providing. Its so simple to understand that you are not at all bothered about your customer's satisfaction. The most burning example is that, its more than 03 weeks i had redeemed my trade reward. and till now not received my free gift voucher. You are forcing me to quit association with you.
>
Now i dont want any clarification from you. You give me the detail, where my Rs. 17, 000/- has gone. Have you assimilated that or i have to wait till the end of this month to get it.
>

>
Reply me suitably.
>
VIKASH ANAND
>
N130730
>

>
On Wed, 07 Oct 2009 08:57:05 +0530 wrote
>
> Till 09:00 am today the transferred amount Rs. 17000/- has not been credited to my DEMAT A/c. Now i am afraid, are your intentions good or not. Till now i got no reply from you about my complaint. My frustrations are mounting high & high. Its just untolerable. I am reminding you that i will post all these communications to various complaints sites & lodge complaint against you in Consumer's Forum of which i am a registered & Paid member.
>
>
>
You are forcing me to quit with you. In my view you are the worst DEMAT service provider now. I had recommended too many people for Religare Securities, but now i'll warn everyone about your worst kind of services.

Waiting for your action & reply at the earliest.

VIKASH ANAND
N130730

On Tue, 06 Oct 2009 15:24:29 +0530 wrote

>Dear Sir,

Its too much that i am facing too many difficulties in association with you. I am again repeating, that if you will not care for your services, i will break my continuation with you. Its amore than two years association, and now i am so much frustrated that i am not able to count.
>
First and the foremost thing, you dont even reply to my complaints on time/promptly. This means you do not bother about our problems.

In the equity login page your CC number is still showing 011-30812345, which is temporarily out of service. This is either cheating or you are not able to manage this company.


Today around 11 am, i transferred Rs. 17, 000/0- from my ICICI bank to Religare. I was very much eager to buy Bharti/Suzlon/Unitech. But no transfer took place to my Religare DEMAT A/c, whereas My ICICI bank A/c is showing transfer successful. I found alternate contact number of your CC, and talked with Mr. Abhishek. He took all neccesary informations from me and told that, the transfer was really succesful but in our record it is showing 'In Process'. I requested him to push the transaction, so that i can make my trading. Now at 3.00 pm. Market regained and all my desired Scripts recovered. I couldnot buy anyone.

Now i know, that you wouldnot believe me, and ask for proof of transaction, as is your regular practice. Here is the Transaction details from My ICICI bank A/c.

06/10/2009 BIL/000123160978/Religare/09100603136 DR INR 17, 000.00

Now tell me would you give me the money which i lost due to your fault. Moreover, when i talked twice to Mr. Abhishek at 03.00 pm, he told very rudely that he has already informed me earlier that the transfer is in process. What a hell service you have adopted now, as if you are ready to windinging up your services, so not interested in Customer satisfaction.


This is my last warning, if i got this type of service & responce in future, I'll break my two year old relation with you. I am highly dis-satisfied by your services & response. And after breaking my relation, i'll post my experiences to many of CONSUMER FORUM sites, and lodge my complaint with Consumer's forum.


Please treat the matter as MOST URGENT and reply me suitably, why i should continue with you. I am saving this mail, to utilize in future. I'll also save your reply to this mail for my benifit.

Regards

Vikash Anand

From: "vikash anand" [email protected]

To: [email protected]