I called to have them pick up my furniture last week, they told me Friday between 2&4. Well 8 o'clock Friday I call because the never showed up. They said oh we are closing cal in the morning. So Saturday 9am I call and tell them they had to be here by 1 because my new furniture was being delivered. So they never came, I called four times and they would say they would be there shortly I was on the list. So finally three o'clock Saturday I call and tell them they have to come Monday when I got out of work. Mondays here and I still have two couches and a love seat... I'm still waiting and I call and they keep saying they will be here shortly, but if I didn't pay my bill you betcha they would have been here in a heart beat! I will never rent from them again!