Appears i'm not the only one scammed by rent.com...appears they use the promise of a $100 giftcard to get the rental agency to pay them a fee for leasing an apt then they don't send the giftcard...have been told several times they are still waiting for my lease to be "reported'...its been over 3 months now they won't even answer my emails...I will file a complaint iwht he Better Business Bureau and FL Attorney General office...

Make sure if you do get your rent.com reward that you use it right away. I activated my card in October and did not realize it had an expiration date of less than 3 months later and set it aside. I went to use it a few days into January and it was expired. With the visa logo and it being a reward/gift card, it is decieving because I have never had anything other than a coupon expire that soon. It seems like a scam to get less people to redeem their reward. I was nervous to use the card for anything under the $100 because when you look at their policies, it looks like they can charge fees for everything. I called them about reissuing the card because I never used it once. They say there is nothing they can do. I am pretty sure there is always something a company can do if they care to do it. It is very disappointing that they give you such a short time period to use or lose the funds.

I WAS LOOKING FOR AN APARTMENT AN FIND ONE ON CRAIGSLIST 1 BDRM FOR $800.00 A MONTH THE RENTER E-MAILED MY AND SAID I WAS APPROVED AND TO SENT HER 1ST, LAST, AND SECURITY DES, OS I DID, THINKING OK I WILL BE MOVING BY DEC 1ST, NOT THEN SHE E-MAIL ME BACK ASKING FOR 6 MONTHS UP FRONT, SO I DID THAT THINKING WELL MY RENT WILL BE PAYED FOR 6 MONS AND I WOULD NOT HAVE TO WORRY MY RENT IS PAYED, THIS MONEY WAS SENT BY WESTERN UNION AND AFTER THE FIRST WESTERN UNION I CHANGE THE TEST QUESTION BUT IT WAS STILL PAYED OUT, I CALL WESTERN UNION AND SPOKE TO THEM ABOUT THE TEST QUESTION WELL THERE WAS NIOTHING THEY COULD DO IT HAD ALREADY BEEN PAYED OUT EVEN THOU THAT TEXT QUESTION WAS NOT ASKED, ANYTIME IT HAD TO PICK MONEY UP I WAS ASKED TO ANSWER TEH TEXT QUESTION THIS TRANSACTION TO PLACE IN LONDON, I THEN REPORTED THIS PERSON TO FRAUD COMMISION, FERDERAL COMMISION IN WASHINGTON DC, THE BBB, AND THE FBI, AND ALSO THE LONDON POLICE . THE LONDON POLICE DID GET BACK TO ME BUT WERE NOT ABLE TO FIND THIS PERSON SO I QUESTION THIS TO SEE IF THEY DID NOT HAVE A CAMERA IN THIS OFFICE WERE THIS MONEY WAS PICKED UP AND WHO PICKED IT UP OR ID OF PERSON, DON`T YOU NEED AN ID TO PICK UP WIRED MONEY OR THEY WORKING TOGETHER ON THE SCAM NEEDLESS TO SAY THAT I AM STILL IN THE SAME APARTMENT AND NO MONEY TO MOVE I AM OUT OF $4700.00

They made me seem like i went crazyyy, and i still think i am going crazy... I logged on to my account, and through the years of being a renter, i dont know if i opened another account other than the one i had, or any of them deleted because of i dont trust them.

I used to log on to my account and it said Staus, Verifying with Apartment... and it will take 4-6 weeks. That was all great. But this was a few weeks ago, now there is NO status of any claim.

My e-mail is [email protected]
and the property is Bear Creek in Dallas 15935 Bent Tree Forest Cir
I leased it August 1st 2009-

All i want to make sure is, why my claim has disappeared mysteriously.

???????????????
I will call the customer service #, but hope to get a response here soon as well.

I sent rent.com $850 as a deposit on an apartment in Fenway. They told me once payment was received I would be able to look at the apartment and then the contract would be sent and I could finalize the details. After sending the $850 they told me I needed to send the next 5 months rent upfront or the contract was void! Ironically I had yet to see the contract nor the property so I had no intention to send more money upfront. I asked for my money back and have never heard from them again! What a scam!! Never use them!!