Reservatrol
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Category: Lifestyle
Contact Information
United States
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Reservatrol Reviews
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Claudia Koerner
June 15, 2009
Ordered sample and now they are sending me product I did not order, and putting unauthorized charge on my card.
In May of 2009, I purchased a free sample of this product online, using my credit card to pay shipping and handling charges for the sample. (Unfortunately, I did not bookmark the website address and no long know what website I did this on.)
This month I received this product along with another product that I have never heard of before, both of which I did not order and was charged a total of $89.90.
I have canceled my bank card, and advised them that these are fraudulent charges made without my permission.
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KimSue
June 12, 2009
hiding fees and not sending product while charging card over and over
I ordered the .99 offer of a 'free' sample. I never saw anything that said I had to cancel within a certain amount of time or I would be charged again. In fact I really looked the site over before I ordered it. I stupidly thought that if Dr. Oz's name was attached to the site, that it had to be legitimate. I did receive the first sample bottle. I have never received anything since, except for three charges for around 87.00 and extra fees that so far have amounted to over 257.00 in one month!!!
I tried to get my bank to stop payments but they weren't very helpful at first. Today they contacted me from their fraud department and asked about the charges and had to cancel my bank card and reissue a new one to me. I will have to fill out forms to make sure that the charges are cancelled. I also tried to call the number of the company that the bank gave me, and all I got was endless times on hold until the phone went dead. At one time I actually could hear other people talking about how they wanted to cancel for the same reason I wanted to, they couldn't hear me, and I couldn't hear the company representative talking to them, very odd.
I think of myself as pretty smart and usually would never buy something off the internet that I didn't think was 100% legitimate, and a 'free' sample would usually seem too good to be true. But, when I saw Dr. Oz endorsing the product, and the site seemed to be his doing, I went along with it. DO NOT BUY THIS PRODUCT UNLESS YOU WANT TO GIVE MONEY AWAY TO THIEVES!!!
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Margaret V.
June 9, 2009
Charged account w/o permission
Ordered a free sample that involved only paying 99 cents shipping. No where did it say that there was a time limit to cancel account or anything. I tried calling in to their help line because there was only one little piece of paper with it no real information. I got put on endless hold and then the computer asked me to leave a name and number for someone to call back. They never called. I did not even open the bottle because I got no information. Today I see they have charged my account $40. So I called them, and she said I did not call to cancel my account within 15 days so I got charged. It is not a free sample for $40 and nowhere did it give this. I got a cancellation of account number, and since I insisted on a refund, she put that request in and I am supposed to call back in 3 days to check.
I am going to pursue this! What a scam!!!
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23vk
June 1, 2009
Scam
Company charged account before trial time expired. Could not get anyone on line (after trying several of their telephone numbers) to get an RMA the company said I needed to get a refund. I am immediately sending a complaint to my Attorney General in Florida, as the company is shipping products from Florida. I hope they get stopped soon before ripping off more people.
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Tracy
May 28, 2009
Unauthorized Charges
I received a call from my Bank's fraud division (very much like the commercials they have) to advise me of charges that looked suspicious. They provided the tele number 1-800-244-2575. I was on hold for 10 minutes but did finally get to speak with a customer service rep. I was told by the fraud division to advise Reservatrol to deactivate my account and to have "no connection" with their organization. Hopefully, it will work. I advised Reservitrol that my credit card has a fraud alert flagged for them and no charges will go through. Never trust those ads even if their are famous people associated with them- live and learn.
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Mrs. D
May 11, 2009
UNAUTHORIZED CHARGE
I foolishly ordered the "free trial" bottle of the Reservatrol and now the STUPID company has debited my accout for $64.95. I suppose I will receive another bottle and I intend sending it back! I have made my bank aware of the situation and they are refusing the charges and will not accept any more.
I know I was the dummy who made the mistake of ordering but I did not see anywhere on the page that it said they would be debiting for additional bottles.
I have learned my lesson but please investigate this company. They are ripping people off daily.
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