My wife and I attended a time share presentation on March 30, 2011 at which time we agreed to purchase a timeshare. Upon return to the US I did some research and found out that there are many complaints against La Jolla for the exact same broken promises around the sale of our existing timeshares. Since we were still within the 5 day resending period; we were advised to mail a cancellation letter. On April 4th we mailed our written request to cancel the agreement via ups and 3 days later we received an electronic notification along with the signature of the person that received our package, we have emailed several times la jolla requesting the confirmation of the contract cancellation and the refund of our money and the only response we get is an automated message for mail delivery failure.
Fortunately, we contacted the cc company they are looking into the matter; they confirmed this in writing and they are positive to be able to recover the $18, 950.00 we paid to them.
La Jolla misrepresents every aspect of their product. Not a trustworthy company. Stay away!

On Dec. 23, 2010 another couple, Mike and Leah Brendel, and myself attended a timeshare presentation at a resort named La Jolla Nuevo Mazatlan. The sales person, Vladimir Contreras made promises that I later found out were just not true. This person is actually the finance director. During the closing of my contract I hesitated in signing further documents and asked for further clarification of my concerns. He came by the table and told the closer that she was not to answer any more of my questions as he had answered them 5 times already. Unfortunately I finished signing the closing documents. On return to the El Sid Moro Resort the other couple and I met up at dinner to discuss our day. Needless to say we found that we were both very uncomfortable with the Presenters and their promises. We decided to return the next morning, which we did. Mr Vladimir Contreras greeted us and told us he would not have time to address our concerns until 3 hours later. He suggested we leave and come back later. We declined and after about one hour he sat down and gave the Brendels and myself each a pen and piece of paper and requested we write a letter of cancellation and the reasons that we wanted to cancel. He came back and told us that the manager of the resort would have to help us and we would have to wait. Shortly thereafter Mr Francisco Kelly greeted us and identified himself as the resort manager and developer representative. After about another hour he led us into his office where he told us he could not just cancel the contract. He then offered to do so for a fee of $2700 for myself. I declined pointing out that this indicated the level of dishonesty represented by himself and Mr Contreras. I told him that Profeco said there was a 5 day right of cancellation. He tried to discourage that avenue telling us we would have to make 3 trips to Mexico for the hearings. Again an untruth. To date I continue to work with my credit card company in dispute as well as Profeco. I can provide pictures as well as a letter from Mike Brendel verifying our return to the resort on Dec 24, 2010. I am writing this in response to a phone call I received from a Mr Juan Compreras on March 4, 2010 who indicated that once received he would present to the Board of Directors of La Jolla this week. Patricia L Moore email [email protected]