To whom it may concern:
I received my materials and talked with a your staff member regarding my condition, I have High Blood
pressure, therefore I am restricted to consume any or all diet products due to my Doctor's concern.
I will be returning the materials and cancelling any future deliveries. Please understand and thankyou.

Alexander Boychuck
[email protected]
phone#919-545-8988

I deposited my check saturday morning at nine am
The teller asks in order to not have my debit card denied when
making purchases, I need to enroll in the overdraft protection program which is entirely free, she says. However Monday evening
when I once again attempt to buy groceries I am denied.
Thanks Wells Fargo I can thank you for no food on the table tonight.
When I am finally able to access my money it ain't staying in that crappy bank no more. It is entirely wrong to not process the checks in
an attempt to corral into some hogwash. Not to mention that everyone wants their pay in two weeks of adavance.

I'm NOT complaining, I just want to say that we are grateful for you, Center Point Energy, for doing what you're instructed to do. God allowed us to still live in Homes to not or have lights. I have small children. So why get upset with them for what they are instructed to do. Remember SOMEBODY ELSE IS WORSE OFF THAN US. We have a home, our lives, and Our Health. Some still have jobs Others are losing theirs, But WE complain.

May God Bless those who recieve this message.

Jesus is coming soon What are You going to do.

Lord please forgive Me

Love
A Grateful Child of God

Have had Direct since Monday -4/21/2008 & already have encountered reception problems every day including today. First off the installation tech was not told I was NOT a Verizon telephone customer. After TV isntallation I had no phone service, he had to back track to re-connect my phone which took quite some time. Nor did he have the DVR I ordered when I signed on for Direct. I spent a considerable amount of time after the tech left being transferred from one agent to another in oder to make sure the $50 fee was waived- if the DVR had been on the order this would not have happened. Also, caused me another day off work to have this installed-- I have since cancelled this option. When I call Direct I get different answers -- one time my tv should be on channel 3 and another on channel 4 -- I asked on Wednesday PM how much time I had to cancel since I already knew I would not be happy w/Direct- I was told 3 days. Called back a short time later and was told cacnellation was 24 hours so a $340.00 cancellation fee. Since I do not have $340.00 cancellation I am stuck for the duration of my contract - April 21, 2009. Very very upset over this whole situation. Very bad judgement on my part.

To whom it may concern:
Cavalier has the worst phone service and customer service that I have ever encountered. The customer service reps. and the supervisors are the most arrogant and rude of any customer service representatives. Bills collectors have better manners and service that your representatives. On almost every occasion that I have spoken to a representative, I was spoken to rudely. The hold time it unshaded of, you have to wait to speak to a rep. on the average of 12 to 20 minutes, then you often get transferred to other reps and have to wait another 15 to 20 minutes for those reps to answer (and that's if they answer you question correctly). On day I got so frustrated with the hold time and rude reps. that I cried.
I have had an on going repair issue for at least a year. I have contacted repair and customer service too many times to count concerning this issue. I have been promised every time that my phone issue will be corrected, to date my phone service still has that issue.
I have even been treated as if I did something wrong when I have spoken to reps, about this ongoing phone issue.
Please be advised that Cavalier has a very nasty reputation for treating customers rudely. I know of persons that have changed their phone company from cavalier to another company as a result. When Cavalier calls to offer them perks to come back they refuse because the service is so horrible.
On a scale of 1-10 I rate Cavalier phone service and customer service a 1, and that is too high.
I know that this email will probably mean nothing too you because you don't care about your customers and the actions of your reps,supervisors, repair technicians speaks volumes. One day you will learn to respect your customer when they start leaving by the droves and your profit begins to plummet. Until then I will spread the word to everyone that I know, If you want good phone service and if you want to be treated with respect, do not choose Cavalier phone company, because you will only get courteous service when you initially sign up, after that it goes Quickly down hill.

An unappreciated Cavalier customer