Resolution Team

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Category: Business & Finances

Contact Information
150 Allegheny Center Mall, Pittsburgh, Pennsylvania, United States

Phone number: 800 745-1787
viewmyloan.com

Resolution Team Reviews

car1201322 January 2, 2010
modification
I have to agree with the other previous postings. My husband was laid off from his job of 12 years, at the same time I was out of work due to a short term disability. Although my husband gained employment, his income has significantly dropped. We fell a few months behind in our mortage and applied for a modification program. We are now about to submit our 4th application. Every time we submit an application, it seems to never get processed and the information is destroyed. I feel as though we're in limbo, they keep having me to apply for different types of modifications. The last one I did, they never notified me of the status. Finally, I called them and they told me my application was denied due to the fact that I did not meet the stimulas criteria. Now here I go on app. # 4. Mean while, my property taxes are due.

The craziest part of this story is that I sent them a payment and they sent it back, stating that while my application is in review, they are not allowed to accept payments?????

This is my first home and I've been in it for about 4 years and boy, what a horrible experience. I'm seriously considering going back to renting.
helpongideon August 18, 2009
refinancing/modiforcation
Send in all document needed to refinance and or modifiy my home loans and am not getting any where. I was told: all my documents are being destroyed, that I have been charge off in May 2009, reinstate in June 2009 and is under review (no date). Both my husband and I are getting social disability. We have not heard from them. I make calls and get sent to email. I send fax and get no where. My Hub counseler said it been to longer and we should move out. Today I called and again was transferred to difference peoples. Finally was given the name of the person handling the case, Toni Debbis 800 745-1787, left another voice mail. Also receive a letter telling me to pay the $1, 200 tax bill due September 1. I am at a lost.

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