This company falsely represents themselves. They invite you to sign your restaurant up for their promotion and then they tell you you can cancel at any time. This is completely false. They will not cancel without a waiting period. Buyer beware. This company will be out of business soon.

Sales person IDRIS, Oh might gutch, He was so mean, he was mad everytime I asked a question, he was walking me thru the web to print out my certificate, for a first time buyer is so difficult to do it yourself, he tried so hard to make you feel so stupid. Everytime I asked go to continue he will say something like is self explanatory, at the end I told him he has a job because of us purchasing, and if he continues to treat people like that he won't have a job soon because this was the last time i was going to buy from them . Please dont buy from this place, they should traine their people first and I hope restaurants.com reads this and gives him some kind of disciplinary action. I almost have my company start bying frm them

BEWARE and do NOT sign your restaurant up for this SCAM! They will bleed you dry and take what little profit margin you have left! If you are in the unfortunate position of having signed up for this program, they will ignore your repeated requests to cancel the program and try every trick in the book to keep your listing on their site so that more and more of your customers are printing these coupons and using them like monopoly money for free food and drink.
We are restaurant owners who kept notifying them for 6 months of our cancellation, but they kept ignoring us. We finally got smart and found ONE strategy that worked. It finally dawned on us that they were continuing to post our photos, menus, and other copyrighted materials on their site despite our repeated demands that they remove the listing. We had to send them a formal certified mail letter as legal notice BOTH to Restaurant.com AND their internet service provider notifying them they were engaging in willful federal copyright infringement in violation of the Digital Millennium Copyright Act by continuing the display our copyrighted photographs, designs, menus, and other media belonging to us on their web site despite our repeated “take-down” notices to them.

The letter demanded thousands of dollars per day in copyright damages for every one of our copyrighted images for each day they continued to display such images on their site, plus attorney’s fees and court costs. BAM! Our listing was taken down within hours of sending them (and their ISP) this legal notice. So any restaurant owners out there who are suffering with this company can try this copyright angle if they refuse to promptly cancel your listing upon request.

For the rest of you, just say “NO” and don’t get sucked into this scam in the first place! You are MUCH better off creating your own “loyalty” program where you can attract and reward customers in ways that are under your complete control. For that matter, you can create a Facebook listing and simply send out posts on facebook offering specials to your followers there. You don’t need Restaurant.com and it is potentially very dangerous for your business.

This company sells certificates for restaurants that are already closed/shut down. I purchased one in November and tried to use it last month but the place was closed. I even bought it for a discount (something like $3 for $15 worth or $5 for $25). Well, now, I have a $5 value/credit for this but can't buy anything but $5 worth. Can't even use it for any deals.

Basically, I just purchased a trap into buying dollar for dollar to a restaurant that MAY be closed. When I was credited the money spent, I went online today to see what I could use it towards since there are no refunds... the SAME restaurant is on special and STILL being sold even though I've reported it SHUT DOWN and it evidently has been for months.

Do not waste your money on this site! Basically if a restaurant is on here, it is in the lower 25% in quality and service. Occasionally you may find a restaurant you like but the requirements are ridiculous and most of the time you will end up not using your gift cards. Also, only get these gift cards for free! They always have promotions so do not even pay $2 for a $10 gift card because the least you can do is get it for free when you don't end up using it!