Have made SEVERAL attempts at two phone numbers - one listed on original order and one phone number listed on actual bottle. Most times, the numbers ring busy and when you DO get through, you never get to speak with anyone even though you press the option to speak with a customer service person.
I have received a second bottle through the mail after my trial without authorization. I was contacted by someone approximately one to two weeks later thanking me for my order and offering me a second bottle for $1.99 or something inexpensive like that amount. I told them then that I did not wish to receive any more Resveratrol and to cancel my account. Apparently, they didn't and have proceeded to send the next bottle.
I am lodging a complaint with my credit card company as well.