resveratrol extract Viv3 Labs

2 Reviews | Write a Review

5 stars		(0)
4 stars		(0)
3 stars		(0)
2 stars		(0)
1 stars		(2)

Category: Websites

Contact Information
Peterborough, Ontario, Canada

resveratrol extract Viv3 Labs Reviews

B. Ogden August 14, 2009

unauthorized billing to my credit card

I ordered a free sample of resveratrol extract food supplement and was to pay shipping and handling only. No mention of any further charges in the add. My credit card was charged $118.63 US - which added up to $132..08 CAN.

I want a refund of this amount please as it was taken without my authorization!! I will return the bottle as I tried it for a week and it totally disagreed with me.

Ronald Bailey July 24, 2009

Unauthorized charge to my credit card

I ordered the "free sample" on June 29/09. I was billed 3.95 BP's = $7.07 C$ for shipping. I received the "free sample" on July 20/09. I also saw a debit to my Visa card for $118.63 US$ ($135.88 C$) on July 17/09. There was no indication in the "free sample" ad that I would be charged for further shipments. When I contacted the company, they said that they had a 15 day cancellation policy, and that if they were not advised to stop the shipment, it went automatically. Not only did I not receive it before the 15 day period, but it was a 30 day supply. How would I know whether I would want to continue until I had taken the 30 day supply?
They have cancelled my account, but I did not get the impression that they were going to refund my money. I have advised them that if I receive the shipment, it will be returned for a full refund. They have not responded to that statement.

Ron Bailey