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robert urrutia
March 30, 2011
Unwarranted credit card charges
I few months ago I ordered a free trial of the product resveratrol. They stated that I would only be charged for the shipping . However for the next two months they shipped without my consent there product charging me full price each time and debiting my card for this. I was not aware they had been debiting my account until afterwards.
Is it possble to be refunded. I will gladly return there product back.
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lphyatt
January 23, 2011
Credit card scam
I was contacted this morning by a collection agency claiming that I owe $80.00 to Advanced Fitness Labs for an order dated 7/1/09. They claim my credit card was declined. This is the first I had heard of this! I had cancelled the order way back then. This is a terrible way to conduct business, and a class action suite should be filed.
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Pam and Mike
January 18, 2010
NO PERFORMANCE/ FREE TRIAL NOT FOR THIRTY DAYS ONLY TWO WEEKS
Product does not work.
3 pound weight gain in 2 weeks, no loss.
Not a thirty day free trial as advertized.
Only two weeks.
After contacting nuage labs to cancel order, they had already debited our credit card for a new shipment and the not free trial, in only two weeks.
Now no money to feed our children. Very pissed off at this scam, ripoff.
We want ALL our money back.
And a written appology from the manufacturer.
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Annette B
December 28, 2009
Anti-Aging Pill
I ordered a FREE sample of Resveratrol at one of my vonerable moments. I thought I had read all info but eventually not. I just received another bottle with no info in it not even a bill So I called to cancel which I didn't know I had signed up and found I had been billed $80 for the first bottle on my credit card. Unfortunatly my credit card co couldn't do anything about it.
I did get a cancellation and was told I could send the last bottle back. I asked if I could send the first one back also as I hadn't opened it of course the answer was NO. You definately have to have a shipment number from them before you send it back.
I learned a very expensive lesson and will never order anything on the internet again. Will also read all info before agree to anything.
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Victor L Kovner MD
December 23, 2009
illegal credit card charges
Resveratrol billed me today under two new names: HYDROCOLON and NOVA AGE. I cancelled my card and my bank is starting a criminal investigation. Teh moneys are deposited in an offshore bank, possibly in the middle east.
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Cellko
November 24, 2009
Fraudulent charges
I ordered only the trial offer. I didn't get the product until 2 wks later. The trial period is only 14 days. The terms and conditions did not state that it would turn into a automatic delivery. I was chaged on 7/1/09 $87.13-which was not even supposed to be charged, this was the free trial. I was also charged $83.18 on7/17/09. I cancelled my order and now I am afraid that they will keep sending and charging me for the product. I am calling my credit card company first thing in the morning to file a complaint and freeze my account.
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Minas Litos
November 22, 2009
Want to cancel no way to cancel
I have been wanting to cancel this order. Never able to speak to anyone just recording. Want to send unopened bottles back to supplier.
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Ektom
November 16, 2009
Unauthorized billing
I had ordered Resveratrol for the .99 trial offer an now have been charged $87.13 which I don't have! I have finally got through and I'm screaming on the phone! The man (i had asked to talk to a supervisor) said his name was Jack Lawrence Jr., he said their address was 314 E. Dania Beach Blvd. Dania, FL 33004, I could hardly understand him. Hope this helps!!!
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xonnaT
November 12, 2009
Fraudulent withdrawal
On April 30, 2009, I took advantage of an internet offer for a "free" trial of Resveratrol. I did receive the product as promised. Two weeks later I noticed my bank account was automatically debited $175.25.
When I contacted the company responsible via their phone number I got music on hold for about 15 minutes before I hung up and went to their website: Myordersupport.com. I was able to see my billing history for a number of products I had not ordered. I immediately cancelled the account but could not get verification.
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October 30, 2009
charges unauthorized
Unauthorized charges approxiamely 89.95 monthoy appear on my credit car statements. Each month I call and ask that the charge be reimbursed. The company has tried to get me to split the charge and reimburse only $40.00. I refused. They then areed and even sent me an email stating that the charge had been reimbursed. The charges have continued for the past four months. Only one of the charges was credited. Today, I call my credit card and they are going to dispute the charges. I feel I was really taken by Barbara Walters' and Hugh Downs talking about the product and that's how I requested the first bottle of the pills. I cancelled within two weeks and have been charged for the four subsequent months.
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