I too have been bamboozled by this company. After hearing Dr. Oz endorse resveratrol on Oprah, I felt rather familiar with the product when it appeared on my Yahoo page. The advertisement read, "FREE TRIAL", all I would have to pay is shipping, sounds good, right. Unfortunately, $91 later I'm highly perturbed. One bright morning I checked my account and $85 had been charged to my account by resvpure. When I contacted the company at 877 803 7746 and spoke with Tony, I was informed that I had not carefully read the terms and conditions section, which stated that I would be charged monthly for this product if I did not cancel in 10 days. He also told me that I could not receive a full discount. Instead he gave me a promotional discount of $65, leaving me $20 in the hole. After three days they did refund a portion of the charge. Unfortunately, one week later I received another charged from Heart Health, which is the same company for a $6 news letter that I never received. When I contacted the company this time and spoke to Austin Evans, I was told that I could not be refunded for this charge because when I accepted the terms and conditions I also signed up for this expensive newsletter. This company is practicing deceptive tactics and who knows the charges may continue if we don't stand up for our consumer rights. I don't know about you all, but my bank charges over draft fees that can get pretty costly when the funds aren't available. We should file a class action law suit against them.

Company promoted a 10 day "Free Trial" for $4.95 shipping and handling. The "Trial CM" was to include a 14 day supply of Resveratrol, a DVD, Professional Exercise booklet, Exclusive Diet and Nutition Guide and Swedish Measuring Tape. I ordered the free trial on 4-14-09. I received only the 14 day supply of Resveratrol on April 25, 2009. On May 4th I attempted to cancel the order. I called the 800 number provided. I was on hold for 30 minutes with very irritating music which was very loud. The 800 number was only available Monday-Friday from 9am6pm est. This was within the 10 days from the time I received the product. Fortunately I was able to call from home. It would not have been feasible to call from work because of the long wait time 30+ minutes on hold and the very loud music that was played during the hold. While I was holding I checked my credit card and saw that I was charged $89.97 for the "free trial". When I finally spoke with a customer service rep I was told that the trial period begins when you order the product. I asked "How do you try a product that you do not have?'. They said it was stated in their terms and conditions that it started when ordered. I have not found this exact wording in their 6 page agreement. The CSR then transferred me to a supervisor. I again asked the supervisor "How someone was supposed to try their product if they had not even received it? The supervisor ignored my question and went on to explain that the trial began when the product was ordered and that I would be charged. I told her I wanted the charge removed and my account cancelled. She then hung up on me. I then called my credit card company. With the credit card company on the phone with me we tried to reach XM Labs at their 800 number. The Rep from credit card company and I were unsuccessful at reaching anyone at XM Labs. The charge has been put in dispute and a charge back issued to XM Labs. XM Labs threatens that they will now put my credit card number into a internet database which reports consumer who commit fraud.

Orderd one free bottle of Resveratrol to try... only paid for shipping, did not order any other product. Two weeks later, UPS delivers a package to me asked me to sign for it. I opened it and found it contained two bottles of Resveratrol I did not order and is charging me $89.97 for each of the bottles. Total $179.94. This is fraud... They should be put in jail !! I want to submit a complaint What can I do? My name is Diane Gonzales I just canceled my credit card.. Please help me... My add: 3150 Old Mine Rd Nogales, Arizona 85621 I am 75 years old and can not afford this... Thank You for your help

I ordered a trial and paid postage. I immediately tried to call this company located in my home state. After days of listening to recordings, I sent the package back with delivery confirmation and a letter telling them that I had contacted my Credit Card Company and I will refuse any future charges. I also called the BBB and they have numerous complaints filed and stated they couldn't contact them either by phone or mail. Today I have 2 more charges from them billed as "VIT Certified Resveratrol($64.95) and VIT Live Lean CR for ( $24.95)" I have not heard of the latter one nor have I ordered that product, whatever it is.

I ordered the Free Trial RezV, and paid 4.95 S&H and I was billed for 78.85, I did not re-order, these company does not answer the phone when I called, They are using Oprah W and Dr Oz to get your attention.