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Everts Alexander
August 10, 2009
Unauthorized Charges
Company made charges to my credit card for product Resveratrol for $87.13 twice, plus postage on July 16, 2009 and again on Aug 1, 2009, for $83.18 plus postage, neither of which were authorized.
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Ken Damm
August 8, 2009
Unauthorized Billing to CC
Un-authorized billing to credit card account
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PatSue
August 8, 2009
cannot get anyone to answer customer service, charging me without my authorization
These people are real scam artists! THey use Dr Oz as if he is a spokes person for their products and then lead you to believe they will send a "free" sample for a small fee, next thing you know they are hitting your account for 79 to 83 dollars at a time within a 2 wk period. You can never get anyone to answer their customer service number, and then they hang up on you and refer you to a website for customer service and no one ever comes to the chat to help you. I am closing my bank account just to stop them from charging me again!
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JanetWasFoolish
August 4, 2009
FRAUD SCAM FALSE ADVERTISING TAKE OFF INTERNET
Same as everyone else. No one who speaks English clearly. Refused to cancel in a timely manner. Sent product 1 day prior to charging account $88+ to deliberately post on a Saturday when you can't call your bank. Total scammers. AOL advertised this product and I am thinking about canceling my membership (15 years) because they allow this on their pages. I understand they can't keep it off the Internet, but AOL can decide not to run scams like Dentech, Dazzlewhite, and Resv TRIAL OFFERS! The worse part is that they have your credit card number. What good does a cancellation # do if they still have your credit card number. I hate thieves!
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tjr247
August 3, 2009
FRAUD
I ordered the trial bottle of Resveratrol online for on a couple of month ago $0.99 for shipping. I called and told them I don't want to continue. Today I recv'd an overdraft statement showing 3 INTERNATIONAL FEES and a debt charge purchase at 1RESV, 866-667-0677 of 83.18
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Andrea Watson
July 30, 2009
Unauthorize charges
This company offered a 14 day trial period, yet the product arrived on the 13th day after placing the order. Nevertheless, I cancelled the product timely via their telephone automated service because I became suspicious when I was unable to get through to a "live" representative on the 24 hour customer service line. The product arrived with no receipt or information about returning the product. Despite cancelling timely, my account was charged for $87.13. I contacted my bank to get the charge reversed and placed a block on all future charges.
CBS Evening News featured this company(FWM Laboratories) in a segment on "Web Supplement Scams" on 7/29/09. This company "is one of the most complained-about companies in the nation". BUYERS BEWARE...
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Jamie
July 29, 2009
No refund
First off no where on site does it say that buy adding your credit card num.for a trial offer of $4.95 will you in two weeks be billed for $89.99 and put on a auto ship plan. Sent bottle back 6 weeks ago with notice to cancel no reply. Looked online to day further and notice in small print on different site you must call first so the can badger you into keeping the auto ship for a num. to return your item there fore upon talking to a repersenitive today i don't exist and must supply a credit card copy and all my info. They did infact cancel it but did not refund my money. Scam!
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A GULLIABLE IDIOT
July 28, 2009
BARRY FOLGERS-OWNER
WHAT A SCAM!!! They advertise FREE TRIAL and you have to pay shipping!! ONCE THEY HAVE YOUR CC NUMBER LOOK OUT FOLKS! I cancelled my order in the given time and THEY STILL charged my CREDIT CARD...HAVE CALLED 5 times and STILL NO REFUND! You reach a CALL CENTER IN INDIA...NO ONE SPEAKS ENGLISH! This is truly a SCAM! DO NOT GET SUCKED IN WITH THE FALSE ADVERTISING WITH OPRAH and DR OZ BULLSHIT!!! DO NOT ORDER FROM THIS COMPANY..RIP OFF ARTISTS FROM FLORIDA especially BARRY FOLGERS...just like MADOFF..ripping the american public off!
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Harry McGonigle
July 21, 2009
wrong order
There was a mistake on my order today, and I can't get anyone on the phone to corrct it. I waited on the phone for 20 minutes and just got music. What am I supposed to do. I may need an RMA and I can't get one.
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josiyah
July 15, 2009
Scam
I received my "free trail" and a week later my debit card was charges 88.87. I was not even given the 15 day trial period. I called immediately & cancelled as there is no way I will pay that much for something that did not seem to make a difference in how I felt. I have never received another bottle but I also have not received a refund of the 88.87.
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