Saw "Resveratrol Ultra" on web and read through, what I thought, was the "free, just pay shipping and handling" portion of the ad. In small print at the bottom is the "terms and conditions". Never saw it. My credit card was charged over $80.00 dollars for this crap. This is FRAUD. Watch out everyone. Our state attorneys should look into this. I'm calling mine!

The one thing that you have going for you is the fact that you used a credit card. Call your credit card company and tell them how you got scammed and tell them to credit your card for the amount fraudulently taken from you. Your CC company will credit your account and then about 30 days later will tell you they have "investigated" the incident and that you still need to pay the charges. Stick to your guns and tell them you have no intention of paying the charges--tell your CC company to do it right this time. They will come around when they know you are serious.

At the same time you notify your CC company of the scam, file a complaint with the consumer protection division of your state's Attorney Generals Office. The further out of the South that you live, the more active AG's Office you will have. They don't like crooks any more than you do. File your complaint with your AG's Office first. Be sure and tell your CC company that you have filed a fraud complaint with your AG. You may find that your AG has an on-going investigation. In that instance pass the information to your CC company and they will really take you seriously. Good luck!

Cranky 'ol Texas Lawyer

I also never received this trial product I supposedly ordered, but was charged shipping & the full price. When I called customer service & explained, all she would say is that they showed the product was mailed & I'm responsible for payment. In the meantime, found they are charging my card again...& sending more of the product I never received the 1st time. That's twice I've been charged & canceled my so called agreement (false) with them. Canceled my card & hoping for the best. The customer service person could barely speak English & had to spell the name of the product 3 times. I still didn't recognize it. I honestly do not remember ordering this product...have no use for it. Hope my information on my card is not being passed around. BEWARE!

I called and received the free trial offer paid $5.95 shipping and handling and was charged $87.13 before the trial offer expired. I have called the company everyday and was assured I would be refunded. It has now been 3 weeks and I have called again and another so called Supervisor has assured me my money would be returned in 3 to 5 days.

I have called the number listed on the email confirmation of the free trial of reveratrol ultra. (Received on or around May 10, 2009) I have talked to a different respresentive on two calls. (May 21, 2009 and June 2, 2009) I was told by each one of them that my ordered would be cancelled because I called within 15 days of receiving the free trial. My account was charged on the 16th day of my scheduled arrival date of trial item in the amount of $87.13. Today (June 9, 2009) I have called the same number (1-866-949-0138) at least three and have been put on hold and held for at least 15 minutes each time. On the previous two times talking with the respresentives they both informed me that I would get a refund in a few days and that I would get an email confirming this. As of today I have received neither. Any help would be greatly appreciated.
From: Patsy Hayes
Telephone 423-334-8874
Email [email protected]