I tried calling Supreme Brands LLC within my 15 day trial period to cancel my order. I called the phone number at 866-221-8822 which is supposed to be open 9:00 - 9:00 est however when I called at 7:26 pm est the answering service said the customer service line was closed. I called the verification number trying to get ahold of somebody but only got a message so I left a message stating to cancel my order. I called this morning to cancel and was advised I was charged for the product. I explained to the lady that I had tried to cancel but could not get through.
Vanessa at customer service gave me an email for Devin in corporate. I sent and email explaining how I couldn't get through within the time frame and was basically told "oh well" I am going to be charged for this product.
Technically it is not a 15 day trial when you don't get the product until 3-4 days after you order it. How are you supposed to see if it works for you if don't get it in your system for long enough. I do believe this company is a scam because I believe they lure people in with this trial offer so that people will not be able to get back in contact within the "15" days and therefore get charged.
This product gave me horrible headaches and I could not take the product anymore. BEWARE of ordering this free trial because you will end up paying $78.00 even if it doesn't work for you.