I have had a conversation with the marketing company for ResvPure
and have been told that since I did not cancel within 10 days of the sample shipment, I am obligated to purchase their product at a cost of $85.26 per shipment. I received a two month supply within 20 days of each other. I was not even aware that there were such terms. Usually a sample is just what it says - a sample. After receiving the sample, I made an appointment with my doctor because the label had a precaution which says to contact your physician if you are taking certain medications. It took me two weeks to be able to get an appointment with the doctor. My doctor said I definitely should not take this product because of possible detrimental effects. I am taking several medications for serious medical conditions and had cancer of the kidney three years ago. I was charged for two shipments at $85.26 each (a total of $170.52) on my credit card before I even received my next credit card bill. I discovered the charge by looking at my credit card information on the internet. They have said they will give me a credit of $65.31 for the second shipment but that I must pay for the first shipment in the amount of $85.26. I'm requesting the balance of the amount that I paid to be credited to my credit card immediately - $85.26 plus the additional amount of $19.95 - $105.21 total. I have accepted the credit in the meantime but am still planning to pursue this further - the Better Business Bureau, Utah Attorney General's Office and wherever else I can.

This company definitely appears to be a scam operation because of their terms and conditions which are not reasonable and should be stopped immediately.

Correction - My previous complaint subject should be Charged Without Authorization.

Phyllis Ghinder

Answered an ad for free shipment of dietary supplements, postage to be charged against credit card. Received 30 capsules. Four weeks later $97.55 charge appears on credit card statement. Called supplier to cancel further shipments. Received no product for the charge, nor credit of charges. Tried to call contact company by phone no success. Line goes dead. E-mail does not respond to non-registered customers. Want to make sure that on-line customers will be saved similar experience. For contact please use e-mail. [email protected]
Thanks.
TR

They keep charging bogus amounts on my Credit Card,
I have already called them once, they credited it, and now keep
charging...what they heck is wrong with these people?

Please help.

Gwendolyn Fisher,
441 Murray Crescent,
Kelowna, B.C. V1X7P7

I signed up to try the "free" trial and only pay the 3.85 shipping. They then started charging my account 85.26 every 2-3 weeks plus 5.95 for a "newsletter" that I did not consent to plus shipping. I haven't been able to get anyone from their company by phone. I have since contacted my bank, canceled my debit card, and filed papers with the bank's fraud department. It's been a nightmare! They are underhanded. I never even received their product !!!