i discovered on 21/3/10 that 2 payments of 39.90 had been taken from my credit card account one to rewardsnow and the other to quickcreditscore having no idea who thses people were i rang my credit card company who gave me phone numbers for both which were amazingly similar. i rang these people who then tried to tell me that back in january i had applied for a credit report which i could just about remember but when it asked for my card details it said it was for id purposes and then told me it was unable to show my report at this time as there wasnt enough information so i didnt think anything else about it but aparantly these people said they sent me emails to both of these companies with login details (which i have never recieved) but they say they did and they are right of course. i have told them i want these cancelled and a refund they said they dont issue refunds i have contacted the bank but they dont think they will be able to do much and they said they cant stop them from taking more and if i get a new card they can still link that to the old one can anyone help plz and tell me what to do as the bank dont have a BLOODY clue every time i phone i get told something different.