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Kathleen Johnston
October 3, 2009
Unwarranted charges to credit card
rezxtra.com advertised on their website a free sample for 99 cents plus postage. I agree to allow my account to be charged one time for the sample, however, they charged my account $86.87 for the sample and place me on a monthly charge plan. My bank notified me. I tried to contact Rezxtra to cancel; I was placed on hold; they never return to the phone to respond. My bank called Rezxtra and they also were unable to get a response. Thus far Rezxtra has made two unauthorized charges to my account and I'm still attempting to contact them. I've made a complaint to consumers affairs.
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martha kleeman
September 23, 2009
Being charged for product i have not received
I ordered the rezvxtra was told i had 14 days to cancel. I cancelled within the 14 days because i never received the product. I still got charged the $86. I have called multiple times with no call back.
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elena123
September 22, 2009
unauthorized payment
I did the free trial and only paid the shipment cost. The next thing I know I am getting a 89.00 charge on my credit card and no other products have arrived.
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mtb21502
August 31, 2009
wrongfully charged to my account
I sent for a trial sample and my account was billed $86.73. I've tried to call and cancel but keep getting a recordind.
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Breen
August 24, 2009
Scam
Offered on a trial basis of 14 days. Didn't receive product until after the 14 days had elapsed. Have returned the sample but now find another bottle on the way via my charge card. I have sent a certified letter to the company telling them to cancel this process and have e-mailed their customer service dep't. Also have had my credit card reverse the charges.However if they keep charging to my account, I will have to order a new credit card with a different number to stop them.
I guess this is a lesson learned. There is no FREE Trial.
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Alice Montelongo
August 11, 2009
unauthorized charges
Sent for a trial offer with no product information, etc. Then I foiund a charge for $86.87 to my credit card without authorization. I tried several times to contact the company and also never received a call back. I have reported to my credit card company and authorities.
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bbl
August 6, 2009
scam
stay away from this company so much for free 14 day trial they have billed me twice and no the phones says there calls are full probably with complaint calls
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