Rhapsody

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1 stars
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Category: Business & Finances

Contact Information
Waterloo, Ontario, Canada

Rhapsody Reviews

Instantfly June 15, 2011
Stealing Credit Card Data
Apparently back in Dec.2010 I signed up for a supposed 'FREE" trial on Rhaposdy. I NEVER gave them any credit card data. Whenever I sign up for something that is free and it throws me to a SSL Credit Card data page, I instantly close out the page and delete the history of that URL.
I recently signed up for a Apple iTunes account with the purchase of my new iPad2 .. The credit card number I gave them is from a Visa card that I got in May 2011. Within 12 hours of entering that data with APPLE, I saw a charge from Rhapsody. How in the hell can Rhapsody get my credit card # from Apple, a complete seperate business entity, according to records obtained online. This is very Phishy and the fact that Apple would allow such fraud makes me question if you should even give your credit card data to APPLE, whom I thought was reputable and secure. God forbid that Rhapsody might think you owe hundreds of dollars and then APPLE gives them your credit card number and you get Blasted with fraudulent charges. My Advice to anyone & everyone is to stay far away from Rhapsody and maybe even APPLE until you find out what situations your credit card data can be shared. I now go to my local supermarket and buy PREPAID VISA cards in low denominations ( $25 or $50 or $100 ) and use that card info for online purposes/purchases. it seems this is the only way nowadays to shop secure and prevent un-authorized charges OR any kind of reccuring charges, that may become a HUGE HASSLE to dispute with your bank or card company.

STAY SAFE/SHOP SAFE/BUY PREPAID and NEVER give your card number to ANY company if you can help it.
Chris S. ( Waterloo, Ontario )
Skar97 April 8, 2011
No service
5 years of rhapsody & counless problems, latest (3-2011) is not being able to use the music we are paying for ! They are working on it- thats the robo-emails we get back from our complaints. We have Sansa mp3's and we are not able to access all the tunes we have put on them ! Their only fix would take us months to do, to switch every single tune to another format, singly-one at a time ! We are talking near 1, 000 songs- I only wish I had that much free time ! Calls are to India, takes hours & yet no results. They offer 8 weeks free to new customers, but won't offer us anything for being down for 5 weeks. Poor, nearly non-existant service, and lots of technical glitches.
william mincks March 21, 2011
CANCELLED A YEAR AGO STILL BILLING MY CREDIT CARD AND I CANT EVEN USE RHAPSODY
I CANCELLED A YEAR OR MORE AGO AND THEY STILL BILL MY CREDIT CARD
deborah standard February 20, 2011
billed for free trial
charged me 10 dollars when i signed up for free trial period offer. called to complain and the charge was not refunded. the sign would not accept my email address spelling spoke to two techs who changed my password and i still could not get into site. they told me i was a rhapsody premier member. the second tech said he was too busy to me...so i cancelled subscription and it wouldn't accept my request. never got to use it
scamedpam December 6, 2010
Free trial is not free
The free trial that Rhapsody advertises on TV and on the Web is a SCAM. You think you will get a free membership for 14 days that will give you unlimited songs only to be billed for it. On the first day of my trial, I was billed 200.00 and was told basically, too bad, because I ordered the songs. Really, do I need to subscribe to a free trial to pay for it. Do not fall for this SCAM.
DShipes October 24, 2010
Internet Fraud
Rhapsody knowingly charges $1, 000's to people's credit cards for fictional services. For some bizarre reason, a company that seems to have a great business selling music online, needs to scam unsuspecting people with fictional charges. In Oct. of 2009 I signed up for a music trial subscription and quickly cancelled it (I found their UI confusing and counterintuitive). Rhapsody did not cancel the subscription. Much worse, unknown to me, Rhapsody also started subscriptions for 2 services: gamehouse ($10.61/mth) and real networks($15.93/ mth). 2 services I have never heard of. I travel alot, and have many monthly charges - I did not notice these until I was recently working on my taxes. Over the past 12 months, Rhapsody charged my card over $500! Rhapsody customer service acknowledges that I never used the services and cannot show any evidence of my signup. I work in the IT industry, and use online buying frequently; if their website gave me any indication that I was signing up for services I have no interest in, I would have caught it (admitely, I need to watch my credit card statements much closer). They know they have $500 from someone who obtained no services from them. After a long surreal debate, they offered to refund $160. Of course, if $160 was fraudently charged, the whole $500 was. I'm rigorously working to get back the rest of my money. If you have had a similiar issue with Rhapsody and would like to help me fight back, email me at [email protected].
cescarolina September 9, 2010
Monthly subscription
Proceed with caution before you venture with any type of monthly subscription to Rhapsody. I forgot to cancel my free trial, so I was charged a monthly fee. I then went to cancel my subscription immediately, and I was charged again. Since I did not keep any copies of verification that I cancelled it, I cancelled the subscription again, maintained confirmation of the cancellation, and I was charged again the following month. I have spent hours of time trying to rectify this issue without it being solved at this time.
jaminoli June 28, 2010
Once and forever
They charge 9.99 a month and short of closing accounts their is no way, short of closing to find my head from their nus and if you know of one e/mail it to me at <[email protected]>
jaminoli May 17, 2010
Incomplete albums
As I have discovered, extra tracks means less than original album and maybe
one other unidentifiable track so, I want a full copy of my purchased albums With or without the so called extra crap. So, I expect one of these options: Complete albums or complete refund, one or the other, ether would satisfy me, however neither will not so you decide do you want a battle on your hands or not. Most of my downloads were of the Doors however those that were not came off without a hitch. When I say unidentifiable, it wasn't on the original album and that is my main interest, the original album. Should you not comply, I will call my bank thus their will be none sucked further from me.


Disgruntled Client
Ben Polinger
[email protected]
Christine E. Ziemba October 2, 2009
Cancelled in in August
Cancelled Rhapsody and removed it from my computer. I am still being billed $12.99 on my credit card. Please adjust and take my name off of your account.

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