RHAPSODY monthly unlimited offer is a SCAM and so is their cancellation policy.
RHAPSODY purposely makes it difficult for you to cancel your membership to increase the amount of billings they can make. I consider this service unreputable for this reason. Why would a service not allow you to cancel your membership in the same fashion that it used to start your membership. To start my membership all I had to do was provide my information online and presto I had an online with account that I could cancel my membership at any time. When I did decide to cancel my membership because it was misrepresented as a flat fee for music downloads, which in turn was a flat fee for downloads that you COULD NOT KEEP unless you kept the monthly membership active, I found that the only way to cancel was to wait until their hours of operation and CALL and talk to a representative. This INCONVENIENT method of cancellation of course was not presented when you sign up. The representative by the way could not speak English and I have yet to see my cancellation completed. Since there is nothing more than a phone call, I have no documentation trail to prove of the request so they just keep charging me. I am now having to call my credit card company in order to have the charges refused because they will not stop charging me.

The 4th version of Rhapsody is filled with bugs that crash my computer several times a day. Real refuse to fix bugs or re-release old software that didn't have as many buys. Don't get this serives till they fix the software. I have been trying to fix, and have wasted 20 hours with no avail.