Rhino Engines
| 5 stars | | (0) |
|---|
| 4 stars | | (0) |
|---|
| 3 stars | | (0) |
|---|
| 2 stars | | (0) |
|---|
| 1 stars | | (9) |
|---|
|
Category: Automotive
Contact Information
144 Village Landing #352, Fairport, New York, United States
Phone number: 318-925-9310
rhinoengines.com
|
Rhino Engines Reviews
|
Samuel
March 11, 2009
Terrible experience
I ordered a engine on 7/18/08. It was not delivered to my mechanic until late July 2008. When my mechanic called to have engine picked up to took several calls. Engine fully was picked up Oct 15, 2008. Have yet to receive refund of core charge. Have called but mailbox is always full; wrote letters but no help there. Stay trying to get in touch with company.
|
|
|
Eveline
January 7, 2009
Unauthorized billing
On 08/18/08, we ordered an engine from Rhino Engines for a 98 Chevy Blazer. They immediately took the money from my account. The website states anywhere from 2-3 days and our engine would be shipped. After Labor Day, still no engine and no phone calls. Called the company only to be told this is a popular engine for boats and that it would be sent shortly. I called a week later, still no engine, this time I was told it had been shipped. Now I was waiting on a phone call from the delivery company. No phone call from them either. Called Rhino back, was getting the same excuse. Asked to speak to the manager, Tim. He was rude and told me it did not pass inspection, so it would be after 10/07/08. Remember the website states 2-3 days and you will get your engine. On 09/30/08, I had enough of the rude man, called customer service, told them I would need to speak to Tim. He would not answer the phone, so I left a message to cancel my order. I did not receive a return phone call. Emailed them on 10/3/08, I know they got my email, I have return receipt. Called on 10/7/08, finally spoke to Tim, he stated order canceled on 09/30/08. Notice on website states refunds will be made within 5 business days. It is now almost 3 weeks later, I still do not have my money and they will not take any of my phone calls. Make sure this does not happen to you!!
|
|
|
Scoop
January 6, 2009
Diesel Engine
I have sent Rhino Engines my core back in July 2008, as of today January 6, 2009 I have still not received my refund. I have called faithfully every Monday morning to find out where's my money. Cindy has been been assuring me for the last six months that" the refund has been approved and is on its way, it must have somehow fallen through the cracks, but don't worry the refund is on its way, two more weeks." Still no refund. Now on my weekly Monday call, all of Rhino's voice mailboxes are full, except of course if you want to order an engine from them, they are still available to take your money just leave your number and order, and I am sure you will get a call back.
People, if you are reading this, do not order anything from Rhino Engines! Run for your lives!!
|
|
|
keith pelton
January 4, 2009
ordered and paid for engine no ship
We ordered our 2nd engine from Rhino on the 30th of october.It is now the 5th of January and no engine.We've called everyday for the last month and no returned calls.Our 1st engine ordered in August came within a week, but the core credit was never received.This company is not recommended at all !!!
|
|
|
Dennis
December 12, 2008
Att. DESPUTE
ATT. DESPUTE NOW!!! You will loose money if you cancle your order, NO MONEY BACK. this is very important. If you provided any Bank Account numbers or Cedit card information, you must close them ASAP they will use your money for their gain. If you have not called Monroe Co. Att. Gen at 585-546-7430 and Monroe County Sheriff s at 585-753-4178 and file a report, Plesae do ASAP. With out a report chages can't be filed. Despute and take your money ack the right way. I almost got F*cked. I diputed then reordered ( don't know what I was thinking. Tim - customer service manager and Cindy- rude bitch with no answers. They will sweet talk you into thinking ( it's all under control)
I've been told : It's a parts issue
Still don't have any shipping information
I imagine it should be going out no later thin next week
Everythings fine
2-3 day shipping
So if you have anything that sound familar here...( my resonse over time...)
I'm thinking (being a oil change tech.)
What kind of parts issue, you build engines, how are you out of the parts. Hmm
( but I continue to wait...)
Ok now it's been a month. how do not have shipping info yet.
(now I'm getting stressed daily)
(another 2 weeks with contant calls but no return.)
I imagine your f*cking stupid
(lil longer) Tim tells me " the web site says 2-3 day shipping Dennis. shipping" and "everthings fine" " No Tim Everything is NOT FINE, It's been 2 months and I still don't have an engine."
Blah blah Finally got an engine after over 2 months
|
|
|
Dennis
December 12, 2008
update
This is a update-
Finally got my engine after lots of stress for two months and lossing sleep here and there and over $1, 500.00 in car rental fees not including gas.
Took WAY too long. Stay away, stay away. Rhino engines takes your money and you don't get you engine in 2-3 days complete Bullshit. Once your engine is ready and they've been pressured enough. then they will tell you next week next week and I quote " I don't show any shipping information yet " but (I imagine it should be going out no later then next week. ) I didn't quote the last part, but It's very close to that. Look if Your reading this then you've been played or are upset waiting and wondering what do I do. Dispute take your money and have your engine rebuilt, or wait. Oh yeah. All my gaskets were fu*ked when I got the engine so get ready to buy a set.
|
|
|
November 25, 2008
Engine paid for wont ship
Called 11/4/08 bought and paid for caterpillar engine, was told I would see engine in eight to ten days. Now 11/25/08 no engine wont return any phone calls, cant reach anyone at there business. Have made more than 25 calls and left message. Stay as far away from these folks as you can. I am already into this for $9650.00. Not a very good feeling.
|
|
|
November 17, 2008
ripoff
Be very careful with this company. They promise and confirm shipping of 3 days to get the order. After 10 days of excuses I cancelled the order. I keep getting told that the refund is in process and that they would mail the credit memo. Three weeks of " has been processed" I get a call that it fell thru the cracks. 3 weeks later I still do not have a refund or even the credit memo they were sending.
I suspect that if you place the order you will not get the materials nor a refund but you will get to hear the most annoying canned lip service ever. They have lots of practice.
You may want to try ATK engines. Got it in three days and had the core refund in 2 weeks.
|
|
|
October 8, 2008
very poor service
Prior to ordering an engine I called the sales dept. to get an est. on how long it would take to get the engine. I was told by the salesman, "if I ordered it on a Monday, it would be shipped to me by Friday. The engine was ordered on 8/18/2008, today is 10/08/2008 and no engine has been shipped. I call almost daily and get no help. I did finally get to cancel the order. Now when I call about my money being refunded I am told there is no person I can talk to about when I'll get it back. We get no returned phone calls, no responses to e-mails, and get threatened when I do actually talk to someone.
|
|
RECENTLY UPDATED REVIEWS
Taxi To Heathrow & Heathrow Taxi Transfers
Digital Marketing and Company Formation Services UAE | SEO and PPC Marketing
Escort ladyluck Frankfurt
Bulk SMS Gateway in UAE | Best Bulk SMS Service In UAE
REQUESTED REVIEWS
REVIEWS BY CATEGORY
|
