Rich Dad Coaching

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Category: Education

Contact Information
Ontario, Canada

Rich Dad Coaching Reviews

Screwed out of Thousands November 18, 2009
Entrepreneurial Coaching a Total Rip-Off
I talked with my assigned enterpreneur Rich Dad coach for the first time after being made to wait a month before that session, and it was clear that the entrepreneurial coaching services were not what was described and that the coaching program was not going to be able to help me work through my specific issues related to building my online business. It was all about going through the materials in the Rich Dad book, not about helping me work through specific business problems.

In the sales call, I was led to believe that my coach had actual experience building a business, but after the first coaching session when I asked him about it, he said, and I quote directly from his e-mail, "What makes you think that you need someone that has done your exact business to coach you through the steps you need to take to become successful? Success is a process, a mind shift if you will. It is not business specific. It isn't education specific. It is a process of changing from where you are now to where you need to be." I agree that a mind shift can be a part of success, but that's not what I told them I needed or they said I would receive when I signed up for coaching.

Being within 1 business day after my first coaching session, I called to cancel my program and requested a refund of all charges made by Rich Dad Coaching (a total of 3/4 of the total in the first 31 days, or an outrageous $4, 350 less than one month into the year-long program).

Again, I have to say that the services offered by Rich Dad Coaching were not as described, either on their web site or in the initial sales phone conversation. I received the written materials (basically, just two books) via regular mail about 10 after signing up and about three weeks before my first scheduled coaching session.

The cancellation policy was not clear in the written materials that they sent me or on the web agreement that I had to agree to. I called within 10 days of when I received the materials, but then was told it was only three days after receipt of materials. The coaching program is one year long, and I had had the materials in my possession less than three weeks at that point, and the coaching is the main program, not the materials that they sent.

After putting me off and ignoring me for a week, Chad Coles, a "quality manager" at Rich Dad Coaching, finally got back to me to try to convince me that their services were exactly as described. After deflecting my questions about a refund, he finally admitted that they were going to give me NONE of my money back, even less than a month into a supposed one-year program.

Unless you need some serious hand-holding and you want to review all the materials published in the Rich Dad books, don't even think about wasting your money on their coaching program. Their entrepreneurial coaches haven't even started their own businesses.

I did ask them on the inital sales call why, if the coaches knew how to build a business and become financially independent, were they working as coaches for Rich Dad? The sales rep, Chris Totterer, fed me some crap about how they do it because they want to give something back or just for fun part-time. I'm such an idiot! Please learn from my mistakes and don't repeat them.
M Frome June 30, 2009
Cancellation
I signed up for the Rich Dad personal coaching on a Thursday, requested cancellation on the following Monday.

During my initial phone call where I agreed to sign up for the personal coaching plan, I was told the charges would be $6983 in Canadian funds. However, my Visa was charged for $6298 US funds, which after the exchange rate was $7151.13 in Canadian funds. This is a discrepancy of $168.13 charged more than I was told.

For various reasons, including the price variance, I chose to cancel my order before I received the package. After several days of confusion, I was able to confirm that my package had indeed been cancelled and was in the process of being refunded.

After checking my VISA statement today, I am frustrated to find that due to the exchange rate I was only refunded $7028.62. There is now a $122.51 charge on my VISA which requires payment.

I sent them an email asking what is their compensation policy in such matters?

Well, the response was :
" We received your letter about the exchange rates difference on your refund. Unfortunately we do not pay for the difference in exchange rates. When you enrolled in the program you should have been told that you were being charged is USD.
At this point, there is no additional refund that can be offered.
Our apologies"

I had hoped with Robert's reputation I would not fall prey to something like this, and I understand that they have no control over the exchange rates. However, they did tell me that it would be in Canadian $...

You can bet that I will be telling everyone I know about this poor customer service and tell them not to bother signing up for anything.

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