Please note herebelow the correspondence chasing delivery of the product which has not materialised in more than one(1) full year.
S.Y.NARAYANAN
16July2008

Hello,

I would suggest contacting your local customs office. Your package was not sent back to us; therefore, it has not be denied by customs. They would be able to give you the status of your package. Once it is cleared by them it will be delivered to your provided shipping address.

Rick Shifflet

________________________________________
From: S Y Narayanan [mailto:synarayanan@ntpceoc.co.in]
Sent: Monday, November 19, 2007 4:51 AM
To: Rick Shifflet
Subject: Non delivery of product

Consgnment still not received. Pls check-up again at your end and send the same or refund the money.
syn
19Nov2007

----- Original Message -----
From: Rick Shifflet
To: 'S Y Narayanan'
Sent: Thursday, October 25, 2007 5:33 AM
Subject: RE: Spam: Non delivery of product

Hello,

Your order was shipped from our company on 9/5/07. I view from our records, which I have included on this email, that your package has not been mailed back to us. This means your package has been delivered (perhaps to a neighbors address by accident, check with your neighbors) or is being held by the postal service or your country’s customs office.

If your package is declined by customs you will be notified immediately so a refund can be processed.

Sincerely,

Rick Shifflet

Order Information
Billing Information:
SYNARAYANAN
C-001 HINDON APTS
VASUNDHARA ENCL
DELHI - DELHI, 110096
IN Shipping Information:
SYNARAYANAN
C-001 HINDON APTS
VASUNDHARA ENCL
DELHI - DELHI, 110096
IN Order Details:
Order Date: 09/05/2007 11:38:31 am
Order #: 1003230317
EFS #: 1373332
Reference/PO #:
Ship Via: Priority Mail International
Email: synarayanan@ntpceoc.co.in
Comments: none


Items Ordered
SKU: Description: Quantity:
1500 Back Relief XTREME 1
2 BROCHURE 1

Order is composed of the following shipment(s)
Shipment Code: 1396608
Status: Completed
Date shipped: 09/05/07
Packages in Shipment:
Package #1 POSTAL-NOTRACKING - no dimensions - 0.3125 lbs
SKU: Description: Quantity:
1500 Back Relief XTREME 1
2 BROCHURE 1


________________________________________
From: S Y Narayanan [mailto:synarayanan@ntpceoc.co.in]
Sent: Wednesday, October 24, 2007 1:02 AM
To: Rick Shifflet
Subject: Re: Spam: Non delivery of product

Now it is almost 50 days and the consignment has not been delivered. Kindly check-up at your end. I suspect some error has occured in the delivery address. For reference, I repeat my mailing address herebelow again. Thanking You
S.Y.NARAYANAN
C-001, HINDON APTS,
PLOT No.25,
VASUNDHARA ENCL,
DELHI-110096
INDIA
----- Original Message -----
From: Rick Shifflet
To: 'S Y Narayanan'
Sent: Wednesday, October 10, 2007 11:49 PM
Subject: RE: Spam: Non delivery of product

Hello,

I apologize for the delay. I see you placed your order on 9/4/07 and it was shipped from our company on 9/5/07. The reason for the delay is due to India’s customs. Once your package is cleared by customs it will promptly be delivered to your provided shipping address.

Again, I apologize for this inconvenience and I thank you for your patience.

Sincerely,

Rick Shifflet

________________________________________
From: S Y Narayanan [mailto:synarayanan@ntpceoc.co.in]
Sent: Wednesday, October 10, 2007 8:00 AM
To: rick@amazingbackpainrelief.com
Subject: Spam: Non delivery of product

I had placed an order for " Rick Shifflet's Amazing Back Pain Remedy" and my credit card has been charged for the sale on 04 Sept 2007, but till date I have not recieved the delivery of the product. kindly check up at your end and send the consignment at the earliest.
Thanking You
S.Y.NARAYANAN
C-001, HINDON APTS,
VASUNDHARA ENCLAVE,
DELHI,
INDIA
110096